At a Glance
- Tasks: Lead a team to deliver top-notch customer service and maximise sales.
- Company: Join The Fragrance Shop, a vibrant retail environment.
- Benefits: Exciting store incentives, industry-leading training, and career progression opportunities.
- Other info: Flexible 24-hour contract with opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: One year of supervisory experience and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Role Overview: Responsible for helping the Store Manager manage the store by providing excellent customer service whilst ensuring sales are maximised at every opportunity and establishing efficient methods of operation. This position is hands-on and will play a pivotal part in staff training and development.
Responsibilities:
- Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service.
- Take a lead role in resolving customer questions and queries.
- Following guidelines, ensure that all products are presented/displayed to their best advantage.
- Ensure that all products are correctly coded, priced and accurate POS is used.
- Actively promote the company and role in the local marketplace.
- Continue to develop self and role by studying relevant training materials and store information.
Skills/Experience/Knowledge needed:
- A minimum of one-year experience within a Supervisor/Management capacity.
- Educated to GCSE level or equivalent.
- Strong verbal and written communication skills.
- IT skills, Microsoft Outlook, Word and Excel.
- Adaptable with a ‘can do’ attitude.
- Strong communication and interpersonal skills.
Exciting store incentives. Industry leading training and development programmes. Progression Pathways.
This role is contracted to 24 hours per week.
The Fragrance Shop – Assistant Manager employer: Livingston Designer Outlet
The Fragrance Shop is an exceptional employer that prioritises employee development and a vibrant work culture, making it an ideal place for those seeking a rewarding career in retail management. With industry-leading training programmes and clear progression pathways, employees are empowered to grow their skills while enjoying exciting store incentives. Located in a dynamic marketplace, the company fosters a supportive environment where teamwork and excellent customer service are at the forefront of its operations.
Contact Details:
Livingston Designer Outlet Recruitment Team
