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For Companies At a Glance
- Tasks: Engage customers with luxury products and provide exceptional service.
- Company: Join Molton Brown, a renowned luxury brand known for its quality and elegance.
- Benefits: Enjoy flexible hours, a vibrant work environment, and employee discounts.
- Why this job: Be part of a passionate team and create memorable customer experiences.
- Qualifications: Excellent communication skills and a love for luxury are essential.
- Other info: This is a part-time, permanent role with 21 hours per week.
We are looking for a dedicated individual, with a passion for luxury, to join us as Sales Consultant in our Livingston store. This is a part-time permanent opportunity, working 21 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Additionally, you will assist the team with general store tasks, including stock management, cleaning, and replenishment.
What we are looking for:
- Individuals with excellent communication skills, confidence, and a positive, can-do attitude.
- High personal grooming standards and a passion for luxury.
- The ability to champion our brand values.
- Ability to work well in a team and be motivated to achieve store and personal KPIs.
- Flexibility in your working arrangements to meet business needs.
Molton Brown – Sales Consultant employer: Livingston Designer Outlet
Contact Detail:
Livingston Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Molton Brown – Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding their luxury offerings and unique selling points will help you engage customers effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Since the role involves providing personalised experiences, being able to showcase your ability to connect with customers and offer tailored recommendations will set you apart.
✨Tip Number 3
Highlight your teamwork experience in previous roles. As you'll be working closely with others, sharing examples of how you've successfully collaborated in a team environment can demonstrate your fit for the store culture.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours. Since the position requires adaptability to meet business needs, showing that you're willing to accommodate varying schedules can make you a more attractive candidate.
We think you need these skills to ace Molton Brown – Sales Consultant
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Molton Brown's products and brand values. This will help you convey your passion for luxury and demonstrate your knowledge during the application process.
Tailor Your CV: Highlight relevant experience in customer service or retail, especially in luxury environments. Emphasise skills like communication, teamwork, and any previous roles that required a high standard of personal grooming.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific experiences that align with the job description, such as providing excellent customer service or working towards KPIs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Livingston Designer Outlet
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury products during the interview. Share any personal experiences with Molton Brown or similar brands, and explain why you believe in the importance of providing a high-end customer experience.
✨Demonstrate Excellent Communication Skills
Prepare to showcase your communication abilities by engaging in a mock conversation about a product. Highlight how you would approach a customer, ensuring you convey confidence and clarity while discussing product details.
✨Emphasise Teamwork and Flexibility
Discuss your previous experiences working in a team environment and how you adapt to changing situations. Mention specific examples where you contributed to team goals or adjusted your schedule to meet business needs.
✨Prepare for Sensory Experiences
Familiarise yourself with Molton Brown's signature services, such as fragrance consultations and hand massages. Be ready to discuss how you would create a memorable sensory experience for customers, demonstrating your understanding of the brand's values.
