At a Glance
- Tasks: Deliver top-notch customer service and maximise sales opportunities.
- Company: Join The Fragrance Shop, a vibrant retail environment.
- Benefits: Exciting store incentives and industry-leading training programmes.
- Other info: Flexible 8-hour contract with clear progression pathways.
- Why this job: Be part of a team that helps customers find their perfect fragrance.
- Qualifications: GCSE level education and strong communication skills required.
The predicted salary is between 10 - 12 £ per hour.
Providing excellent customer service whilst ensuring sales are maximised at every opportunity.
Responsibilities:
- Deal with all enquiries from customers.
- Provide a high quality service to all customers and help them find the fragrances for them.
- Following guidelines, ensure that all products are presented/displayed to their best advantage.
- Ensure that all products are correctly coded, priced and accurate POS is used.
- Actively promote the company and role in the local marketplace.
- Continue to develop self and role by studying relevant training materials and store information.
Skills/Experience/Knowledge needed:
- Educated to GCSE level or equivalent.
- Strong verbal and written communication skills.
- IT skills, Microsoft Outlook, Word and Excel.
- Adaptable with a ‘can do’ attitude.
- Strong communication and interpersonal skills.
Exciting store incentives. Industry leading training and development programmes. Progression Pathways. This role is contracted to 8 hours per week.
The Fragrance Shop – Sales Assistant in Livingston employer: Livingston Designer Outlet
The Fragrance Shop is an exceptional employer that prioritises employee development and offers a vibrant work culture where customer service excellence is celebrated. With industry-leading training programmes and clear progression pathways, employees are empowered to grow their skills while enjoying exciting store incentives in a supportive environment. Located in a bustling retail area, this role provides the opportunity to engage with a diverse clientele and make a meaningful impact in the local marketplace.
Contact Details:
Livingston Designer Outlet Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land The Fragrance Shop – Sales Assistant in Livingston
✨Tip Number 1
Get to know the products! Familiarise yourself with the fragrances and their unique selling points. This way, when you chat with customers, you can confidently recommend the perfect scent for them.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable with handling customer enquiries. The more you practice, the more natural it will feel when you're on the shop floor.
✨Tip Number 3
Show off your enthusiasm! When you’re in the store, let your passion for fragrances shine through. A positive attitude can make all the difference in creating a welcoming atmosphere for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace The Fragrance Shop – Sales Assistant in Livingston
Some tips for your application 🫡
Show Off Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can provide that excellent service and help customers find their perfect fragrance!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Tailor Your Application:Make sure to customise your application for this role. Mention specific skills from the job description, like your strong communication skills or adaptability. This shows us you’re genuinely interested in the position!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Livingston Designer Outlet
✨Know Your Fragrances
Before the interview, take some time to familiarise yourself with different types of fragrances and their notes. This will not only impress your interviewers but also show that you’re genuinely interested in the role and can provide excellent customer service.
✨Showcase Your Communication Skills
Since strong verbal and written communication skills are essential for this position, practice answering common interview questions clearly and confidently. You might even want to prepare a few examples of how you've successfully dealt with customer enquiries in the past.
✨Demonstrate Your Adaptability
The job requires a ‘can do’ attitude, so be ready to discuss times when you’ve had to adapt to new situations or challenges. Think of specific examples where you’ve gone above and beyond to meet customer needs or improve sales.
✨Research The Company
Make sure you know about The Fragrance Shop’s values, products, and any recent news. This will help you answer questions more effectively and show that you’re enthusiastic about being part of their team.
