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- Tasks: Engage with customers and share your passion for The Body Shop's ethical products.
- Company: Join a brand committed to sustainability and community empowerment.
- Benefits: 50% discount on products, training opportunities, and volunteer time for causes you care about.
- Why this job: Make a difference while connecting with customers and promoting natural beauty.
- Qualifications: A love for customer engagement and flexible availability for shifts.
- Other info: Be part of a diverse team that celebrates individuality and growth.
The predicted salary is between 20000 - 25000 £ per year.
As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More about the role
- Learn and understand our products – they’re packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes, we’re not just selling a skin care routine, we’re also helping communities build a better life.
- Learn our customer’s needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good.
- Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
What we look for
- Interest in connecting with customers to drive customer engagement.
- Open availability for evening, weekend, and holiday shifts.
What we offer
- Comprehensive onboarding in your new position.
- Training hours for you & your team as needed.
- A 50% discount on regular product & 30% on Gifts.
- Freebies – when we launch new products, we want our Teams to be the first to fall in love with them.
- Volunteer time so you can spend time with the causes that matter to you.
- Ability to make connections with Community Partners to drive local activism.
- Uniform - We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
- Opportunities to grow within the Brand.
- Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network.
The Body Shop – Customer Consultant in Livingston employer: Livingston Designer Outlet
Contact Detail:
Livingston Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Body Shop – Customer Consultant in Livingston
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, especially the ones that are vegan and vegetarian. This way, when you chat with customers, you can offer genuine advice and recommendations that resonate with their needs.
✨Tip Number 2
Practice your people skills! Engage with friends or family as if they were customers. Ask them about their preferences and suggest products based on what they tell you. This will help you feel more confident when you're in the store.
✨Tip Number 3
Be ready to showcase your passion for ethical beauty! Share why you love The Body Shop’s commitment to community trade and sustainability. Customers appreciate authenticity, and your enthusiasm can make a real difference in their shopping experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team. Let’s get you started on this exciting journey!
We think you need these skills to ace The Body Shop – Customer Consultant in Livingston
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for The Body Shop shine through! We want to see how much you care about our products and philosophy. Share any personal experiences with our brand that highlight your connection.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your customer service skills and any relevant experience that aligns with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Authentic: We value individuality, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and be yourself – we want to know the real you! This helps us see how you’d fit into our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Livingston Designer Outlet
✨Know Your Products
Before the interview, take some time to learn about The Body Shop's products and their ethical sourcing. Familiarise yourself with the ingredients and the stories behind them. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Engage with Customer Scenarios
Prepare for role-play scenarios where you might need to demonstrate how you would engage with customers. Think about how you can connect with them, understand their needs, and recommend suitable products. Practising these interactions can help you feel more confident during the interview.
✨Show Your Passion for Community
The Body Shop values community engagement, so be ready to discuss any experiences you have with local activism or community service. Share how you can contribute to their mission of making a positive impact, as this aligns with their philosophy and will resonate well with the interviewers.
✨Be Yourself
The Body Shop encourages individuality, so don’t be afraid to express your personality during the interview. Wear something that makes you feel good and reflects who you are. Authenticity is key, and showing your true self can help you stand out as a candidate.