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For Companies At a Glance
- Tasks: Deliver top-notch customer service and maximise sales opportunities.
- Company: Join a trendy fashion brand known for its vibrant culture.
- Benefits: Competitive pay, employee discounts, and a fun work environment.
- Why this job: Be part of a dynamic team and help customers find their perfect style.
- Qualifications: 1 year of customer service experience is essential.
- Other info: Great opportunity for personal growth in the retail industry.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities
- Ensure that customer service is your number one priority and always put the customer needs first.
- Consistently deliver a premium level of customer service to all customers.
- Use your product knowledge and your variety of selling techniques (i.e. fit, sizing, fabric content, ranges etc) to fulfil the customer’s needs.
- Meet individual and store sales targets by maximising sales at every opportunity through the use of ATV, link selling and add on opportunities.
- Welcome everyone entering the store with a friendly and warm open approach.
- Act as a team player and look out for other members of staff.
- Remain calm, professional, and focused, acting as a brand ambassador at all times.
- Ensure the store is a safe working environment by adhering to company H&S guidelines and legislation.
- Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and tidy.
- Demonstrate competency and efficiency when serving customers at the till point, ensuring transactions are processed quickly, professionally and accurately.
- Maintain personal motivation and focus when at work, demonstrating positive behaviours, particularly when under pressure.
Qualifications
- 1-year customer service experience (Essential)
French Connection – Sales Associate in Livingston employer: Livingston Designer Outlet
Contact Detail:
Livingston Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Connection – Sales Associate in Livingston
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with French Connection's products, values, and customer service approach. This way, you can confidently showcase your knowledge during interviews and demonstrate how you can meet customer needs.
✨Tip Number 2
Practice your selling techniques! Think about how you can use fit, sizing, and fabric content to engage customers. Role-play with a friend or family member to refine your skills and prepare for those tricky sales scenarios.
✨Tip Number 3
Show off your team spirit! During interviews, share examples of how you've worked well with others in previous roles. Highlighting your ability to support colleagues will show that you're a great fit for the team at French Connection.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the French Connection family.
We think you need these skills to ace French Connection – Sales Associate in Livingston
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've put customers first in previous roles, so share specific examples that demonstrate your ability to deliver a premium level of service.
Know Your Stuff: Familiarise yourself with the products and services we offer at French Connection. We love candidates who can showcase their product knowledge, so mention any relevant experience with fit, sizing, or fabric content in your application.
Team Spirit is Key: We’re all about teamwork here! In your application, let us know how you’ve collaborated with others in past jobs. Share stories that show you’re a supportive team player who looks out for colleagues.
Keep It Professional: Your written application should reflect the professionalism we expect in-store. Make sure it’s well-structured, free of typos, and showcases your motivation. Remember, we’re looking for brand ambassadors, so let your personality shine through!
How to prepare for a job interview at Livingston Designer Outlet
✨Know Your Product Inside Out
Make sure you brush up on your knowledge of the products offered by French Connection. Understand the fabrics, fits, and styles so you can confidently answer any questions and help customers find exactly what they need.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you went above and beyond for a customer. Highlight how you prioritised their needs and delivered exceptional service, as this is key for the Sales Associate role.
✨Practice Your Selling Techniques
Familiarise yourself with various selling techniques like link selling and add-on opportunities. Think of scenarios where you successfully maximised sales and be ready to discuss these during the interview.
✨Demonstrate Team Spirit
Be prepared to talk about your experiences working in a team. Share how you supported your colleagues and contributed to a positive work environment, as teamwork is essential in retail.
