At a Glance
- Tasks: Lead the shop floor, ensuring top-notch customer service and sales.
- Company: Join the iconic Tommy Hilfiger team in a vibrant retail environment.
- Benefits: Competitive pay, inclusive culture, and flexible work options.
- Other info: Embrace a fast-paced environment with opportunities for personal growth.
- Why this job: Be part of a dynamic brand and make a real impact on customer experiences.
- Qualifications: Experience in supervisory roles within premium brands and strong people management skills.
The predicted salary is between 18900 - 23100 £ per year.
Full Time Supervisor, Tommy Hilfiger – Livingston (32 Hours Maternity Cover) Be part of an iconic story.
Our stores are the life and soul of our business.
They act as our main touch points with our ever evolving consumer base.
As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
Responsibilities Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
Support the management team managing all personnel, product continually review these to ensure they are consistent.
Work with the management team to build a talent pool for key positions, including possible successors.
Qualifications You’ll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
You’ll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
You’ll be an effective communicator with the ability to build relationships with ease.
You’ll be a team player who recognises and celebrates the contributions and achievements of others.
You’ll be confident in giving feedback that promotes positive behavioral change.
You will work well with change, being able to quickly adapt and work with pace.
You will be energetic and authentic showing a clear presence on the shop floor.
You’ll approach all issues with a 'can do' approach and act with initiative to find in store solutions.
Benefits At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates.
We are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. #J-18808-Ljbffr
Full Time Supervisor, Tommy Hilfiger – Livingston (32 Hours Maternity Cover) employer: Livingston Designer Outlet
Kurt Muller offers a vibrant and supportive work environment at our Livingston Store, where you can thrive as a Part-Time Keyholder & Sales Associate. We prioritise employee growth through comprehensive training and development opportunities, ensuring you feel valued and empowered in your role. Join us to be part of a dynamic team that celebrates success and fosters a positive atmosphere for both staff and customers alike.
Contact Details:
Livingston Designer Outlet Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Supervisor, Tommy Hilfiger – Livingston (32 Hours Maternity Cover)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Livingston Designer Outlet, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Livingston Designer Outlet!
We think you need these skills to ace Full Time Supervisor, Tommy Hilfiger – Livingston (32 Hours Maternity Cover)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Livingston Designer Outlet, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Livingston Designer Outlet and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Livingston Designer Outlet that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Livingston Designer Outlet
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
