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For Companies At a Glance
- Tasks: Engage customers and showcase Belstaff's unique products while driving sales.
- Company: Join Belstaff, a brand that champions independent spirits and innovation.
- Benefits: Flexible hours, dynamic team environment, and opportunities for growth.
- Why this job: Be part of a legacy and make a real impact in luxury retail.
- Qualifications: Customer service experience and a passion for premium brands.
- Other info: Diverse and inclusive workplace with a commitment to equal opportunity.
The predicted salary is between 24000 - 36000 £ per year.
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
A bit about Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
We are searching for a Full Time and Part Time Sales Associate to join our Brand New Livingston Store team – we have 16h, 24h, 32h or 40h contracts available.
Our Sales Associates bring Belstaff to life for our customers. As a member of the team, you’ll need to demonstrate an affinity for the brand values and for engaging customers by sharing knowledge of our heritage and product. You must be motivated by driving sales and contributing to achieving targets by building rapport and delivering an exceptional level of service, whilst maintaining excellent standards throughout the store.
We are looking for someone who will be responsible for;
● Being part of a dynamic and positive team who deliver exceptional customer service
● Approaching customers and building rapport in order to anticipate their needs
● Confidently showcasing product collections and sharing Belstaff stories in order to upsell
● Sharing knowledge of services available including product care, waxing and customisation, and delivering aftersales support
● Maintaining visual merchandising standards and stock on the shop-floor and back of house
● Upholding and following Company and Store Security procedures including loss prevention
● Participating in stock audits and counts
● Liaising with the Store Manager, Assistant Store Manager and Supervisor on day to day decisions
● Being aware of and following all company rules and HSE legislation
● Professionally resolving any customer queries or complaints
We are looking for someone who has;
● Experience in a customer facing role, ideally from within a premium/ luxury retail environment
● Confidence delivering exceptional customer service
● The ability and desire to learn about the brand and our product
● Motivation and drive to achieve sales targets, ideally with some previous experience of doing so
● An interest in the luxury/ premium retail market
We are looking for someone who is:
● Inspired by working for Belstaff
● Proud to be a brand ambassador
● Keen to make a positive contribution to the team
● Excited to help us grow our business
● Flexible to work at speed whilst also focussing on the details
● Positive and calm under pressure
● Comfortable taking on instruction and feedback
● Curious and keen to share ideas
Where to from here?
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
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Belstaff – Sales Associates (New Store) employer: Livingston Designer Outlet
Contact Detail:
Livingston Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Belstaff – Sales Associates (New Store)
✨Tip Number 1
Get to know Belstaff inside out! Familiarise yourself with their heritage and product range. When you walk into that interview, you want to show that you’re not just a fan of the brand but that you truly understand what makes it special.
✨Tip Number 2
Practice your customer service skills! Think about how you can engage with customers and build rapport. Role-play scenarios with friends or family to get comfortable with upselling and addressing customer queries.
✨Tip Number 3
Show your passion for the luxury retail market! Be ready to discuss why you love working in this space and how you can contribute to Belstaff’s mission. Your enthusiasm will shine through and make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Belstaff team. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Belstaff – Sales Associates (New Store)
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Belstaff shine through! Share why you’re excited about the brand and how its values resonate with you. We want to see that independent spirit in your words!
Tailor Your Experience: Make sure to highlight any customer-facing roles you've had, especially in premium or luxury retail. We’re looking for those who can deliver exceptional service, so give us examples of how you’ve done this in the past.
Be Authentic: Don’t be afraid to show your personality! We value authenticity, so let us know what makes you unique and how you can contribute to our dynamic team. Remember, we’re all about being the difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Belstaff family!
How to prepare for a job interview at Livingston Designer Outlet
✨Know Your Belstaff
Before the interview, dive deep into Belstaff's history and values. Familiarise yourself with their product lines and any recent collaborations. This will not only show your genuine interest but also help you connect with the brand during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built rapport with customers and resolved issues. This is crucial for a Sales Associate role, so be ready to share specific stories that highlight your skills.
✨Demonstrate Your Sales Motivation
Be prepared to discuss your experience with achieving sales targets. Share any strategies you've used in the past to drive sales and how you can apply them at Belstaff. Showing your motivation to contribute to the team’s success will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that reflect your interest in the role and the company. Ask about team dynamics, training opportunities, or how Belstaff measures success in sales. This shows you're engaged and serious about the position.