Duty Assistant - Adult Social Work - SIC08531 in Lerwick
Duty Assistant - Adult Social Work - SIC08531

Duty Assistant - Adult Social Work - SIC08531 in Lerwick

Lerwick Full-Time 13 - 16 Β£ / hour (est.) No home office possible
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At a Glance

  • Tasks: Be the first point of contact for social care referrals and support the community.
  • Company: Join Shetland Islands Council, a dynamic and forward-looking organisation.
  • Benefits: Flexible working hours, competitive pay, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while enjoying Shetland's stunning landscapes.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Temporary part-time role with excellent work/life balance in a vibrant community.

The predicted salary is between 13 - 16 Β£ per hour.

The Duty Assistant provides the initial point of contact for members of the public or agencies e.g. NHS Shetland, Housing Service etc., requiring to make a referral to the Social Care Service. Contacts may be in person, by telephone, letter, fax or e-mail.

Additional Information:

  • The grade of this post is H.
  • Rate of pay shown in the advert is inclusive of Distant Islands Allowance of Β£1.5523 per hour.
  • Temporary Part Time post for 35.0 Hours per Week for the duration of a period of maternity leave for approximately 12 months.
  • Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update / undertake a Standard Disclosure check prior to a formal offer of employment being made.
  • A relocation package does not apply to this post.
  • We will pay interview expenses from within Shetland.
  • We are happy to talk flexible working.

During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application.

This post is based at Grantfield, Lerwick, Shetland.

For further details relating to this post please contact: Jillian Gifford - Senior Social Worker - Contact on 01595744488 or email jillian.gifford@shetland.gov.uk.

If you have a disability which prevents you from applying online, please call 01595 744032.

Information About Shetland: Shetland is an archipelago in the north of the British Isles where you'll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland's impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere.

Duty Assistant - Adult Social Work - SIC08531 in Lerwick employer: Living & Working in Shetland

As a Duty Assistant with Shetland Islands Council, you will be part of a supportive and community-focused environment that prioritises the well-being of its residents. The role offers flexible working arrangements and the opportunity to engage with diverse agencies, all while enjoying the stunning natural beauty and vibrant culture of Shetland. With a commitment to employee growth and a strong work-life balance, this position is ideal for those seeking meaningful and rewarding employment in a unique location.
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Contact Detail:

Living & Working in Shetland Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Assistant - Adult Social Work - SIC08531 in Lerwick

✨Tip Number 1

Get to know the role inside out! Familiarise yourself with the job description and think about how your skills match what they're looking for. This will help you stand out when you get the chance to chat with them.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider info about the company culture and maybe even put in a good word for you!

✨Tip Number 3

Prepare for the interview by practising common questions and scenarios related to social work. Think about how you'd handle different situations, as this role is all about communication and problem-solving.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Shetland Islands Council.

We think you need these skills to ace Duty Assistant - Adult Social Work - SIC08531 in Lerwick

Communication Skills
Interpersonal Skills
Customer Service
Attention to Detail
Problem-Solving Skills
Organisational Skills
Confidentiality
Adaptability
Teamwork
Knowledge of Social Care Services
Ability to Handle Referrals
Flexibility

Some tips for your application 🫑

Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see that you understand what the Duty Assistant role involves and how your skills fit in. Highlight any relevant experience that matches the requirements!

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity! Use simple language and get straight to the point. Make sure to showcase your communication skills, as they’re key for this role.

Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their submissions. Mention specific experiences or skills that relate directly to the responsibilities of the Duty Assistant position.

Check Your References: Remember, we’ll need two references from you. Make sure they’re not related and that they can vouch for your skills and character. It’s a good idea to give them a heads-up that they might be contacted!

How to prepare for a job interview at Living & Working in Shetland

✨Know Your Role

Make sure you thoroughly understand the responsibilities of a Duty Assistant in Adult Social Work. Familiarise yourself with the types of referrals you might handle and the agencies you'll interact with, like NHS Shetland and Housing Services. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Practice Your Communication Skills

As the first point of contact, strong communication skills are essential. Practice how you would respond to different scenarios, whether it's a phone call or an in-person query. Consider role-playing with a friend to simulate the interview environment and get comfortable with articulating your thoughts clearly.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the social care service, or the support available for new staff. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.

✨Show Your Empathy

In social work, empathy is key. Be ready to discuss situations where you've demonstrated understanding and compassion, whether in previous jobs or personal experiences. Highlighting your ability to connect with people will resonate well with the interviewers, especially in a role that involves vulnerable individuals.

Duty Assistant - Adult Social Work - SIC08531 in Lerwick
Living & Working in Shetland
Location: Lerwick

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