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- Tasks: Assist GPs in delivering seamless patient care and communication.
- Company: Living Well Partnership, a community-focused healthcare provider in Southampton.
- Benefits: Gain valuable experience in healthcare and develop essential skills.
- Other info: Join a supportive team dedicated to improving community health.
- Why this job: Make a real difference in patient lives while enhancing your customer service skills.
- Qualifications: Strong customer service experience and proficiency in computer systems required.
The predicted salary is between 22000 - 26000 £ per year.
Living Well Partnership in Southampton is looking for a candidate to assist GPs in ensuring the smooth delivery of patient care and communication. The role involves booking appointments, managing queries, and processing documents while maintaining confidentiality.
Candidates should have strong experience in customer services, supervisory skills, and proficiency in computerized systems. A minimum GCSE grade in numeracy and literacy is required. This role is crucial for effective patient communication and care delivery.
Care Coordination Assistant - Patient Services & Referrals in Southampton employer: Living Well Partnership
Contact Detail:
Living Well Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordination Assistant - Patient Services & Referrals in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in patient services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Practice your interview skills! We all know interviews can be nerve-wracking, so grab a mate and do some mock interviews. Focus on how you’d handle patient queries and ensure smooth communication.
✨Tip Number 3
Show off your tech skills! Since the role requires proficiency in computerized systems, brush up on any relevant software. Maybe even mention specific tools you’ve used in past roles during your chats with potential employers.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Care Coordination Assistant - Patient Services & Referrals in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any supervisory skills you have. We want to see how your background aligns with the role of a Care Coordination Assistant, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how you can contribute to the smooth delivery of services. We love seeing genuine enthusiasm for the role!
Showcase Your Tech Skills: Since proficiency in computerized systems is key, make sure to mention any relevant software or tools you’re familiar with. We appreciate candidates who can hit the ground running with tech, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Living Well Partnership
✨Know Your Stuff
Make sure you understand the role of a Care Coordination Assistant inside out. Familiarise yourself with patient services, appointment booking systems, and how to handle queries effectively. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role heavily relies on customer service, prepare examples from your past experiences where you’ve excelled in this area. Think about times when you resolved issues or improved communication. This will demonstrate your ability to maintain effective patient communication.
✨Practice Confidentiality Scenarios
Confidentiality is key in healthcare. Be ready to discuss how you would handle sensitive information and maintain patient privacy. You might even want to prepare a few scenarios to illustrate your understanding of confidentiality protocols.
✨Get Comfortable with Tech
Proficiency in computerized systems is a must. Brush up on any relevant software or tools you might encounter in the role. If you can, practice using similar systems beforehand so you can confidently discuss your tech skills during the interview.