At a Glance
- Tasks: Manage referrals and support the clinical team in delivering mental health services.
- Company: Join Living Well Consortium, a network dedicated to improving mental health in Birmingham and Solihull.
- Benefits: Inclusive workplace with opportunities for personal growth and development.
- Other info: Flexible working environment with a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while gaining valuable administrative experience.
- Qualifications: Strong admin skills, attention to detail, and a passion for supporting vulnerable individuals.
The predicted salary is between 31500 - 38500 £ per year.
Living Well Consortium is recruiting for a Clinical Operations and Administration Officer to process referrals into its NHS Talking Therapies service.
Living Well Consortium is a network of third sector mental health organisations working collectively to support the mental health and wellbeing of people across Birmingham and Solihull. The organisation has secured contracts to deliver psychological support to people across this area through the NHS Talking Therapies (NHS TT) programme.
The role is based within our clinical administration team and will involve managing referrals via email, phone, and systems such as Limbic. The post holder will accurately collect and record data onto our data system. They will also monitor risk across Limbic and Silvercloud referrals ensuring that risk is escalated to the appropriate member of clinical staff. Overall, the role contributes to an efficient, transparent, and user friendly service for clients.
Additionally, the role will support with administration across the clinical team including minute taking.
The successful candidate should have strong administrative experience. They will be able to demonstrate a range of interpersonal skills, attention to detail, understanding of confidentiality and a very high level of IT literacy. They should also have a strong commitment to improving the lives of vulnerable people.
Closing date: Midnight, Sunday 2nd August 2026 (We reserve the right to close this vacancy early if we receive sufficient applications)
Living Well Consortium is committed to the full inclusion of all qualified individuals. As part of this commitment, Living Well Consortium will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact us via the email address above or call on .
Living Well Consortium is a Disability Confident employer.
Clinical Operations and Administration Officer in Solihull employer: Living Well Consortium
Living Well Consortium is an exceptional employer dedicated to enhancing the mental health and wellbeing of individuals in Birmingham and Solihull. With a strong commitment to employee growth, we offer a supportive work culture that values inclusivity and collaboration, ensuring that all staff have the opportunity to make a meaningful impact in their community. Our focus on professional development and our status as a Disability Confident employer further highlight our dedication to creating a rewarding and empowering workplace for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Operations and Administration Officer in Solihull
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Living Well Consortium.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Living Well Consortium.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Living Well Consortium, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Operations and Administration Officer in Solihull
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Living Well Consortium.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Living Well Consortium.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Living Well Consortium. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Living Well Consortium. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Living Well Consortium
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Living Well Consortium’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
