Operations Coordinator / Assistant Operations Manager in Lincoln

Assistant Operations Manager

£32,000–£34,000 per year, dependent on experience

Full‑time, permanent

Lincoln Head Office

Monday–Friday

Following continued growth, Living Well Bathrooms is looking for a confident and highly organised Assistant Operations Manager to join our operations team.

Important – this is not a general administration role.

We need someone who can take ownership, solve problems, coordinate people and keep a busy national installation programme moving. You must be comfortable making decisions, challenging delays and following actions through to completion.

If you are naturally organised, calm under pressure and frustrated by poor communication or unfinished tasks, this could be the right role for you.

Living Well Bathrooms, previously AHM Installations, has been helping customers remain safe and independent at home since 1999.

We design and install accessible bathrooms, wet rooms, walk‑in showers and mobility adaptations for customers across England. Demand for our products and services is high, and we now need additional strength within our operations department.

You will work alongside our Operations Manager and wider operations team to help plan installations, coordinate fitters and suppliers, communicate with customers and resolve the inevitable challenges that come with running projects across the country.

No two days will be the same. One moment you may be reviewing the installation schedule; the next, you may be resolving a materials delay, coordinating an installer or ensuring a customer is kept fully informed.

What are we asking from you?

You will need to be someone who takes responsibility rather than waits for instructions.

You should be able to manage several priorities at once, identify what genuinely needs attention and make sure that nothing important gets forgotten.

You will help coordinate bathroom installations from the point they are ready to be scheduled through to completion. This will include working with customers, fitters, subcontractors, suppliers and colleagues across the business.

You will also be expected to question inefficient ways of working and help us improve our systems, procedures and accountability.

We are looking for someone who is:

• Exceptionally organised
• Confident and decisive
• Calm when plans change
• Comfortable having difficult conversations
• A strong communicator
• Commercially aware
• Reliable and accountable
• A genuine problem solver
• Confident using spreadsheets, schedules and business systems

Experience

Previous experience within operations, installations, construction, maintenance, logistics or field‑service scheduling would be highly beneficial.

Experience within the bathroom industry is not essential. We are more interested in your ability to organise people, solve problems and take ownership.

You may currently be working as an:

• Operations Coordinator
• Installation Coordinator
• Senior Administrator
• Scheduling Manager
• Project Coordinator
• Field Service Coordinator
• Assistant Operations Manager

What will success look like?

• Installations will be properly prepared before they begin.
• Customers and fitters will know what is happening.
• Problems will be identified early rather than discovered at the last minute.
• Actions will be followed through.
• The Operations Manager will have a capable deputy who can take responsibility and provide cover when required.

PAY

£32,000–£34,000 per year, dependent on skills and experience.

There will be genuine opportunity to take on further responsibility and develop into a more senior operational role.

HOURS

Monday–Friday, based at our Lincoln head office.

How to apply

Please send us your CV and briefly explain:

• What type of operation or team you have previously coordinated
• An example of a problem or process you improved
• Why you believe you would be effective in this role

Please do not apply if you are looking for a quiet administrative position with limited responsibility.

#J-18808-Ljbffr