Are you an experienced Registered Care Manager or Can Register and looking for an employer that focuses on people as the most important thing and genuinely cares and builds close relationships with their customers? If so, this could be the perfect role for you! What will you be doing as a Registered Care Manager: You will be overseeing and working in the heart of a team, running the day-to-day operations of the offices of a company that is still growing, ensuring compliance with all governing body requirements and legislation relevant to the service. Your duties will include:
- Working closely with senior management to coordinate the development of a high quality private domiciliary service
- Acting as the Registered Manager, managing the regulated activity for the office
- Promoting the highest standards of service with a focus on person centred care
- Managing the process of client acquisition from initial contact to conversion
- Carrying out planning and conduct risk assessments
- Ensuring successful operation of quality control systems and performing quality assurance visits for clients
- Reviewing and improving processes
- Managing complaints and incidents, carrying out investigations and using those findings to initiate improvements
- Ensuring relevant reports are forwarded to relevant bodies
- Networking in the local community and via digital media to raise awareness of the service
- Providing inspired leadership to the team making sure that exceptional service is delivered to the clients and workloads are managed accordingly ensuring safe staffing levels
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