At a Glance
- Tasks: Manage properties, ensure excellent customer service, and coordinate with landlords and tenants.
- Company: Join a supportive estate agency dedicated to making home management stress-free.
- Benefits: Enjoy 23 days annual leave, discounts on everyday expenses, and a generous pension scheme.
- Other info: Opportunity for career growth in a dynamic and rewarding environment.
- Why this job: Make a real difference in people's lives by helping them find and manage their homes.
- Qualifications: Strong communication skills, organisational abilities, and a passion for customer service.
The predicted salary is between 26509 - 26509 £ per year.
Location: Cheviot House, Beaminster Way East, Kingston Park, NE3 2ER
Contract: Permanent
Hours: 40 Hours Per Week
Salary: £26,509 pa plus Commission
Closing Date: 5pm 22nd June 2026
Are you passionate about delivering excellent customer service in a property management role and looking for a new opportunity? Then you may be interested. An opportunity has arisen for a Property Manager to join our team based in Kingston Park. As a Property Manager you will be responsible for assisting in the delivery of a highly effective and profitable lettings management service and providing an exceptional level of customer service to all clients.
If you have excellent communication and organisational skills, a team focused approach to work and are proficient in using IT systems, we want to hear from you.
About the role
Within this varied role, you will be responsible for:
- Visiting managed properties and carrying out pre and post move checks
- Undertaking inventories
- Arranging necessary works with contractors
- Ensuring properties are ready for new tenants
- Liaising with landlords, tenants and contractors
- Instructing and managing repairs and maintenance
- Working closely with our lettings team
Experience in the property sector is preferred but not a necessity; however, a highly organised professional with exceptional communication skills and a passion for providing excellent customer service is essential. A full clean driving license is required, access to a vehicle is preferred as it may be required for business use on occasions.
About you:
You’ll need:
- Exceptional administration, organisational and prioritisation skills
- Excellent interpersonal and communication skills, both written and verbal
- Advanced IT skills, particularly with Microsoft packages
- Understanding of what makes a difference in delivering excellent customer service
- Enthusiastic team player
- Excellent attention to detail
The Benefits:
- 23 days annual leave (plus bank holidays), increasing to 25 days after 2 years of service
- Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
- Generous pension scheme
About us:
An estate agent that knows how much a home means, we’re here to help take away the stress and hassle of selling, buying, renting, letting and managing property. By listening to the wants and needs of our clients, we turn a time-consuming process into something much easier because we know how much a home means. From helping first-time buyers to taking care of hundreds of private landlords' properties, our customers are our top priority. Our team of award-winning property specialists know our clients inside and out, offering honesty, transparency, professionalism and knowledge. As a trading division of Kingston, part of the Bernicia Group, the profits we make go towards Bernicia's work to help communities in the North East.
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently underrepresented at Bernicia.
Property Manager in North East employer: Living Spaces
At Bernicia, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in the vibrant Kingston Park area, our team enjoys a generous benefits package, including 23 days of annual leave, discounts through our Bernicia Own Benefits platform, and a robust pension scheme, all while contributing to meaningful community initiatives in the North East.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in North East
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property sector. You never know who might have a lead on a Property Manager role or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills in customer service and property management. Join relevant groups and engage with posts to get noticed.
✨Tip Number 3
Prepare for interviews by practising common questions related to property management. Think about scenarios where you've delivered excellent customer service and be ready to share those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Bernicia.
We think you need these skills to ace Property Manager in North East
Some tips for your application 🫡
Complete the Online Application Form:Make sure you fill out the online application form completely. We want to see all your skills and experiences, so don’t leave anything out that could help us understand why you’re a great fit for the Property Manager role!
Show Off Your Customer Service Skills:Since this role is all about delivering excellent customer service, highlight any relevant experience you have in this area. We love seeing examples of how you've gone above and beyond for clients in the past!
Tailor Your CV and Cover Letter:Don’t just send the same CV and cover letter to everyone! Tailor them to match the job description. Use keywords from the listing to show us you’ve got what it takes to be our next Property Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Living Spaces
✨Know Your Properties
Before the interview, research the properties managed by the company. Familiarise yourself with their locations, types, and any recent developments. This will show your genuine interest in the role and help you answer questions about property management more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think of specific situations where you resolved issues or went above and beyond for clients. This is crucial for a Property Manager role, so make sure to highlight these skills during your interview.
✨Demonstrate Organisational Skills
As a Property Manager, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage your time effectively. You could even bring a simple example of a task list or a project plan to illustrate your organisational abilities.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the company's approach to property management, or how they measure success in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
