At a Glance
- Tasks: Assist in delivering top-notch lettings services and exceptional customer support.
- Company: Dynamic estate agent focused on making home processes easier for clients.
- Benefits: Generous leave, health cash plan, gym discounts, and a solid pension scheme.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a passionate team and make a real difference in people's lives.
- Qualifications: Strong communication, organisation skills, and IT proficiency required.
Location: Grey Street, Newcastle Upon Tyne, NE1 6EE
Contract: Permanent
Hours: 40 Hours Per Week (Monday-Fridays 9am-5.30pm, alternate Saturdays 10am-2pm with time in lieu of)
Salary: £26,509.50 pa plus Commission
Closing Date: 5pm 16th October 2026
Are you passionate about delivering excellent customer service and looking for a new opportunity? Then you may be interested. An opportunity has arisen for a Lettings administrator to join our team based in Newcastle City centre. You will be responsible for assisting in the delivery of a highly effective and profitable lettings service and providing an exceptional level of customer service to all customers.
If you have excellent communication and organisational skills, a team focussed approach to work and are proficient in using IT systems, we want to hear from you.
About the role:
Within this varied role, you will be responsible for the delivery of an excellent, consistent and responsive lettings administration service. Duties will include:
- Preparing tenant move ins - compiling all necessary, legally compliant paperwork and referencing within deadlines and liaising with tenants and landlords.
- Further duties will include other general administrative tasks as required to support sales, lettings and property management teams and the branch manager.
Experience in the property sector is preferred but not a necessity; however, a highly organised professional with exceptional communication skills and a passion for providing excellent customer service is essential.
About you:
- Exceptional administration, organisational and prioritisation skills
- Excellent interpersonal and communication skills, both written and verbal
- Advanced IT skill, particularly with Microsoft packages
- Understanding of what makes a difference in delivering excellent customer service
- Enthusiastic team player
- Excellent attention to detail
The Benefits:
- 23 days annual leave (plus bank holidays), increasing to 25 days after 2 years of service
- Health cash plan membership so you can save money by claiming cash back – over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme
About us:
An estate agent that knows how much a home means, we’re here to help take away the stress and hassle of selling, buying, renting, letting and managing property. By listening to the wants and needs of our clients, we turn a time-consuming process into something much easier – because we know how much a home means. From helping first-time buyers, to taking care of hundreds of private landlords’ properties, our customers are our top priority. Our team of award-winning property specialists know our clients inside and out, offering honesty, transparency, professionalism and knowledge. As a trading division of Kingston, part of the Bernicia Group, the profits we make go towards Bernicia’s work to help communities in the North East.
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Lettings Administrator in Newcastle upon Tyne employer: Living Spaces
Living Spaces is an exceptional employer that values its employees by fostering a supportive work culture and offering competitive benefits, including a commission structure that rewards hard work. Located in the vibrant city of Newcastle Upon Tyne, employees enjoy a dynamic environment with ample opportunities for professional growth and development, making it an ideal place for those seeking a meaningful career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator in Newcastle upon Tyne
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Living Spaces.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Living Spaces? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Living Spaces's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Administrator in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Administrator role at Living Spaces, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Living Spaces
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Living Spaces operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Living Spaces. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Living Spaces.
