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- Tasks: Support patients transitioning from hospital to home and assist with administrative duties.
- Company: Join Age UK Lancashire, a compassionate organisation dedicated to helping older people.
- Benefits: Enjoy training, paid leave, staff discounts, and travel expense coverage.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication, organisational skills, and a passion for supporting older adults.
- Other info: Flexible hours with opportunities for personal growth in a supportive team.
The predicted salary is between 22467 - 22467 £ per year.
Location: Padiham Town Hall. Age UK Lancashire are looking for an Administration Assistant to provide vital support to our Living Well Support Service. Nobody wants to stay in hospital for longer than they need to, and the pressure on the NHS to discharge patients as soon as they are medically fit is considerable. Providing essential support to patients over the age of 18 who are at risk of admission and have been discharged from hospital, the Living Well Support Service helps to ensure a smooth transition home.
Responsibilities
- Take patients home directly from the hospital and settle them back at home.
- Provide continued support for up to 6 weeks, supporting people to remain independent.
- Provide support to individuals who are at risk of admission.
- Support the team with data management and day-to-day administration, including contributing to the preparation of monthly and quarterly reports.
Details
- Salary: £22,467.50 FTE
- Hours: 20 hours per week. Working 5-hour shifts over 4 days between the hours of 9am and 5pm.
- Reference: LWSS012
- Location: Padiham Town Hall (with some travel to Royal Blackburn or Burnley General Hospital sites).
- DBS: This post is eligible for a basic DBS check and all associated costs will be met by the employee. The DBS cost is £21.50 plus an admin fee of £5.40 totaling £26.90, deducted from the first salary with Age UK Lancashire.
- Closing Date: 10.00am Monday 2 February 2026. Early applications are welcome as the position may close early.
Requirements / The Successful Applicant Should Have
- Excellent communication skills, both written and verbal
- Strong organisational skills and administrative experience
- Ability to manage and prioritise multiple tasks to meet deadlines with a flexible approach
- Proficiency in IT tools including Microsoft Office and CRM systems
- Attention to detail, especially when handling sensitive information and customer records
- Excellent interpersonal skills and ability to build relationships internally and externally
- Problem-solving skills and the ability to suggest creative solutions to challenges
- Able to work within a team, take direction from others and collaborate effectively
- Experience of data collection and maintaining accurate records
- A positive approach and a genuine interest in supporting older people and understanding their needs
Benefits
- Full training and comprehensive induction to ensure you have the support you need to succeed and thrive in your new role
- Access to Employee Assistance Programme
- Workplace Pension scheme
- Paid annual leave
- Staff discount card for hundreds of High Street shops and online services
- Travel expenses paid for work journeys (excluding travel from home to base)
- Hospital metered parking costs paid for role-related travel
Application notes: When completing your application form, please use the job description. The full job description with person specification can be found below.
Administration Assistant-Living Well Support Service in Burnley employer: Living BioEnergy
Contact Detail:
Living BioEnergy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant-Living Well Support Service in Burnley
✨Tip Number 1
Get to know the company! Research Age UK Lancashire and their Living Well Support Service. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent verbal and written communication, try role-playing common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed multiple tasks in previous roles. Use specific examples to demonstrate your ability to prioritise and stay on top of deadlines.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Administration Assistant-Living Well Support Service in Burnley
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, give the job description a good read. It’s packed with clues about what we’re looking for, so make sure you highlight your relevant skills and experiences that match what we need.
Show Off Your Communication Skills: Since communication is key in this role, don’t hold back! Use clear and concise language in your application. We want to see how well you can express yourself, both in writing and in your understanding of the role.
Be Organised and Detail-Oriented: We love a well-structured application! Make sure your application is neat and free from errors. Pay attention to details, especially when it comes to sensitive information, as this reflects your ability to handle important tasks.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Living BioEnergy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administration Assistant role. Familiarise yourself with the Living Well Support Service and how it helps patients transition home. This will show your genuine interest in the position and help you answer questions more confidently.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that highlight your verbal and written skills. Think of situations where you've effectively communicated with colleagues or clients, especially in sensitive situations. This will demonstrate your ability to build relationships and support older people.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage multiple tasks and prioritise effectively. Share specific examples from your past experiences where you successfully handled administrative duties or data management. This will reassure them that you can keep everything running smoothly in a busy environment.
✨Bring Your Problem-Solving A-Game
Prepare to talk about challenges you've faced in previous roles and how you creatively solved them. This is particularly important for a role that involves supporting individuals at risk of hospital admission. Showing that you can think on your feet will set you apart from other candidates.
