Livin Housing is expanding its Customer Services team to deliver a brilliant customer experience for people who live in sustainable homes and places. You will handle inquiries across multiple channels—phone, LiveChat, email and social media—and help customers with timely, accurate information.
You’ll work in a fast-paced environment, aiming for first contact resolution and contributing to live changes that improve our services and customer journeys.
#J-18808-Ljbffr
Multi-Channel Customer Experience Adviser employer: Livin Housing
As an award-winning not-for-profit housing association based in County Durham, Livin is dedicated to improving the lives of our tenants and communities. We foster a supportive work culture that prioritises employee growth and development, offering unique benefits such as a cycle to work scheme and occupational health services. Join us as a Livin Futures Adviser and make a meaningful impact while enjoying a fulfilling career in a socially responsible environment.