At a Glance
- Tasks: Carry out plumbing repairs and maintenance in occupied homes, ensuring safety and comfort.
- Company: Join Mears Group, a company dedicated to improving housing standards and community support.
- Benefits: Enjoy a competitive salary, company van, 25 days leave, and staff perks.
- Why this job: Make a real difference in people's lives while developing your skills in a hands-on role.
- Qualifications: Experience in domestic plumbing, strong problem-solving skills, and excellent customer service.
- Other info: Be part of a diverse team with great career growth opportunities and community involvement.
The predicted salary is between 28000 - 36000 £ per year.
Annual salary: up to £33,040.00
Plumber
Location: Gillingham
Contract: Full Time Permanent
Salary up to £33,040.00 per annum, plus, company van & fuel card
42.5 hours per week (8-5 Monday- Friday)
We’re looking for an experienced and dependable Plumber to join our expanding team, supporting a busy responsive repairs contract in Medway. This is a practical, hands‑on role where you’ll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties.
From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you’ll be the go‑to expert for keeping homes safe, functional, and comfortable. You’ll be working directly with residents, so a professional approach and strong customer service skills are essential.
With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time.
Duties:
- Carry out responsive plumbing repairs in occupied properties
- Diagnose and repair leaks, blockages, and drainage issues
- Replace taps, toilets, cisterns, basins, and other sanitary ware
- Repair or replace pipework, valves, and fittings
- Investigate and resolve issues with hot water systems and radiators
- Ensure all work complies with current plumbing regulations and health and safety standards
- Record job details, materials used, and completion notes using handheld devices or job sheets
- Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
- Maintain tools, equipment, and company vehicle in good working order
- Work respectfully in residents’ homes, maintaining a clean and safe environment
- Identify and report any additional works, safeguarding concerns, or property issues
- Participate in the out‑of‑hours emergency rota when required
- Adhere to all health and safety policies and procedures
- Provided high levels of customer care at all times
Role Criteria:
- Proven experience in domestic repairs and maintenance in a plumbing position
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault‑finding and problem‑solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
- Willingness to participate in out‑of‑hours emergency rota
Benefits we can offer you.
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share & Save scheme, plus much more.
- Family friendly policies
- Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Francesca Swan (francesca.swan@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive; we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
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Plumber employer: Livin Housing Limited
Contact Detail:
Livin Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mears Group. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common plumbing scenarios or questions you might face during the interview. Think about how you’d tackle specific plumbing issues and be ready to share your problem-solving process.
✨Tip Number 3
Show off your customer service skills! Since you'll be working directly with residents, highlight any past experiences where you’ve provided excellent service. Share stories that demonstrate your professionalism and ability to handle tricky situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Plumber
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your plumbing experience and any specific skills you have that relate to the job. We want to see how you can bring your expertise to our team!
Be Professional: Since you'll be working directly with residents, it's crucial to demonstrate your strong customer service skills in your application. Let us know how you handle interactions and maintain a professional approach.
Tailor Your Application: Take a moment to customise your application for this role. Mention how your past experiences align with the duties listed in the job description. We love seeing candidates who take the time to connect their background to what we do!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Livin Housing Limited
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss specific repairs you've handled, like fixing leaks or replacing taps. This shows you’re not just experienced but also confident in your skills.
✨Show Off Your Customer Service Skills
Since you'll be working directly with residents, it’s crucial to demonstrate your customer service abilities. Think of examples where you’ve gone above and beyond for a client or resolved a tricky situation. This will highlight your professionalism and approachability.
✨Be Prepared for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. For instance, they might ask how you would handle a blocked drain in a resident's home. Practise articulating your thought process clearly and logically.
✨Understand Health and Safety Regulations
Familiarise yourself with current plumbing regulations and health and safety standards. Being able to discuss these confidently will show that you take safety seriously and are committed to maintaining high standards in your work.