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- Tasks: Schedule repairs and ensure efficient resource allocation for timely job completion.
- Company: Join Mears Group, the UK's largest provider of repairs and maintenance services.
- Benefits: Enjoy a competitive salary, inclusive culture, and support for your career growth.
- Why this job: Be the vital link in delivering top-notch customer service and making a difference in communities.
- Qualifications: Organised, proactive individuals with strong communication skills are encouraged to apply.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
The predicted salary is between 25000 - 29000 £ per year.
Location: Tower Hamlets
Type: Full time / Permanent
Salary: up to £28,917 per annum
Hours: 42.5 hours Monday - Friday
Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.
We are looking for an organised and proactive Planner to join our local repairs team. You will play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service.
Responsibilities
- Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.
- Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
- Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.
- Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
- Work closely with administrators, supervisors, and contractors to ensure a seamless service.
- Cover for other planners when needed and attend meetings or training sessions as required.
Follow company policies and Health.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Planner employer: Livin Housing Limited
Contact Detail:
Livin Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Planner role.
✨Tip Number 2
Prepare for interviews by researching Mears Group and understanding their values. We want to show that we’re not just a good fit for the job, but also for the company culture.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more we rehearse, the more confident we’ll feel when it’s our turn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress easily.
We think you need these skills to ace Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planner role. Highlight your organisational skills and any relevant experience in scheduling or customer service. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Mears. Keep it professional but let your personality show through.
Showcase Your Communication Skills: As a Planner, clear communication is key. In your application, give examples of how you've effectively communicated with different stakeholders in the past. We love seeing candidates who can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Livin Housing Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Planner role and its responsibilities. Familiarise yourself with how scheduling works, the importance of effective communication, and the tools used in the industry. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Organisational Skills
As a Planner, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated tasks. Be ready to discuss how you prioritise work and ensure deadlines are met, as this will highlight your suitability for the role.
✨Communicate Clearly
Since the role involves liaising with residents, operatives, and stakeholders, practice clear and professional communication. During the interview, articulate your thoughts well and listen actively. This will show that you can maintain effective communication channels, which is crucial for the job.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you handle challenges or unexpected issues that arise in scheduling or repairs. Share specific examples of how you've resolved problems in the past, as this will illustrate your proactive approach and ability to think on your feet.
