Partnership Manager

Annual salary: up to £41,620.00

Partnership Manager Wakefield Salary up to £41,620 per annum plus company car or £4,000 car allowance

12-month fixed term contract, Full time, 40 hours per week, Monday to Friday, 8.30am-17.00pm

Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

About the Role:

This role forms part of the regional management team, where you will collectively be responsible for supporting front line delivery and delivering contractual requirements. As Partnership Manager this role is a pivotal link in delivering solutions to enable the delivery of exceptional service to our service users and the community. You will be responsible for cultivating and maintaining relationships amongst partners within the community to solve problems and communicate needs. You will identify opportunities for new partnerships, whilst providing excellent standards of customer service, performance and ensuring full compliance in line with the contract.

Your duties will include:

• Overall responsibility for building and maintaining good relationships with all community partners, providers and services to support the integration of Service Users into the local community
• Champion and manage new projects to create stronger partnerships
• Coordinating social value events for branch
• Build the organisational network through targeted outreach and strong project planning
• Liaise with partners to solve issues, communicate needs and create synergy within the local community
• Work closely with Local Authorities to support frontline teams to deliver an exceptional Service User experience
• Ensure effective management of risks through planning and service delivery; including escalating to management for action in a timely manner.
• Development and growth of relationships with internal colleagues, third parties and external organisations to support service delivery
• Work collaboratively and proactively with the frontline teams to ensure client, customer and service user receive an exceptional service
• Overall responsibility for ensuring all records and IT data on systems is accurate and meets contractual requirements.
• Operate the AASC Quality Management Systems and ensure full compliance with all legal and regulatory requirements relating to the contract

Key Criteria:

• Experience of relationship management
• Experience working with charities, advice and support services
• Working knowledge and understanding of community engagement and outstanding cultural awareness
• Excellent communication
• Organisational skills, planning, managing and monitoring own workload
• A flexible working approach and the ability to work to tight deadlines

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Benefits we can offer you:

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.