Business Support Apprentice in Manchester

Annual salary: up to £28,186.33

Business Support Apprentice

Manchester – office based

Full time, 40 hours per week, Monday to Friday, Fixed term contract

Salary:

• 16yrs – 17yrs: £7.71ph
• Over 18yrs: £10.71ph
• Over 21yrs: £12.21ph

Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond.

About the role

During your apprenticeship within the Manchester branch, you will be part of the call centre customer service team. The main duties will be supporting the team with general administration role. To listen, observe and participate in a range of tasks which will enable you gain new skills and knowledge that contribute to the successful achievement of the apprenticeship programme. You will be involved in lots of different duties including:

• Liaising and communicating with stakeholders, clients and contractors
• Compile reports
• Answering queries, complaints and compliments via email or phone
• Undertake administrative tasks such as typing up notes and attending meetings

Reception duties:

• Meeting and greeting visitors
• Production of visitor passes and reception security
• Post room duties such as dealing with incoming and outgoing mail and parcels
• Order, distribute and maintain stationery stock levels
• Carry out any ad-hoc administration duties plus printing, binding and laminating of documents that is required by the business
• Ensuring office compliance by arranging any annual compliance testing that is required
• Ensuring documentation is in date and working with building landlord to allow access to offices as needed

Role Criteria:

• GCSE Grade 4 or above in both Math’s and English
• Organised, reliable and adaptable
• A strong work ethic
• Honest / trustworthy and demonstrate the ability to work using own initiative as well as working as part of a team
• Positive attitude and the ability to keep calm under pressure
• Capacity to absorb new information quickly and accurately
• Self-motivated, self-disciplined and enthusiastic
• Attention to detail

Benefits we can offer you:

• 25 days annual leave
• Cycle to work scheme
• Sharesave - a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group shares at a price that is fixed and discounted at the outset.
• Eye Test Vouchers
• Employee Assistance Programme
• Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor etc.
• Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless.
• Be part of a friendly and dedicated team
• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment.
• Use and access to the latest technology

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Apply below or to discuss your application further; contact: Beth Dunford (beth.dunford@mearsgroup.co.uk)

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.