Lettings and Procurement Manager

Annual salary: up to £40,000.00

Basingstoke

Full-time, Permanent role

Salary up to £40,000 DOE, plus car allowance!

Mears Housing Management Division in Basingstoke provides accommodation to essential British Government workers. We source properties from the private rental market, work with a variety of stakeholders to ensure accommodation meets requirements, and manage all issues, repairs, and maintenance throughout the lifetime of an occupant’s stay.

About the Role

We are seeking a proactive and dynamic Lettings & Procurement Manager to develop, implement, and lead the sales strategy for our operations within the private rental sector. The role involves driving the sales team to meet KPIs, fostering strong stakeholder relationships, and creating a culture of continuous improvement. The successful candidate will have strong lettings experience, commercial expertise, and the ability to motivate and manage a team.

Key Responsibilities

• Lead and manage the sales team to meet and exceed KPIs.
• Develop and implement a strategic sales approach to meet contractual obligations.
• Drive continuous improvement across all aspects of the sales process.
• Provide effective line management to a team of office and remote-based Property Advisors.
• Build and maintain strong relationships with internal and external stakeholders.
• Ensure compliance with all contractual requirements and commercial best practices.
• Implement and monitor performance against key performance indicators (KPIs).
• Manage performance appraisals, setting clear objectives and ensuring accountability.
• Collaborate across teams to promote a culture of collaboration and high performance.
• Provide feedback and insights from customers and stakeholders to improve service delivery.

Role Criteria

• Knowledge and understanding of great customer service and lettings experience.
• Experience of leading a sales team.
• Experience of team building through motivating and positive culture setting.
• Leadership and management skills including understanding of how to develop others, effective performance management techniques, and how to motivate individuals and teams.
• Ability to build excellent relationships with professional partners through advanced relationship management skills including diplomacy.
• Decisive decision-making skills.
• Ability to autonomously manage a busy workload with conflicting priorities.
• Ability to understand differing cultures and champion EDI.

All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship.

Benefits we can offer you

• 25 days annual leave plus bank holidays.
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies.
• Company Car allowance of £4,000.

Apply below or to discuss your application further; contact: Lauren Bellini. If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). To coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.