Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support asylum seekers through their application process and provide practical and emotional assistance.
- Company: Mears provides temporary accommodation to asylum seekers and addresses homelessness across the UK.
- Benefits: Enjoy 25 days annual leave, a company vehicle, and discounts through Mears Rewards.
- Other info: Join a company committed to diversity, inclusion, and social mobility.
- Why this job: Make a real difference in people's lives while working in a supportive and diverse environment.
- Qualifications: Experience with vulnerable groups, effective communication skills, and a full UK driving license required.
The predicted salary is between 21700 - 29000 £ per year.
Annual salary: up to £28,917.00
Housing Support Officer
Location: Hull
Salary: up to £28,917 per annum
Contract: Full time – 12 month fixed term, 40hrs per week, Monday to Friday
Benefits: Including company vehicle and fuel card or £3,500 company car allowance
Mears provides temporary accommodation to asylum seekers while their claims are being assessed across three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. As of May 2021, Mears supported over 19,000 service users. We collaborate with government bodies, providers, tenants, landlords, and investors to address homelessness, increase social and affordable housing, and develop specialist housing for people with care needs.
About the Role:
Due to contract expansion, we are seeking a Housing Support Officer to join our team. This role involves supporting asylum seekers through their right to work and asylum application process with the Home Office. The ideal candidate will be resilient, trustworthy, caring, empathetic, and a people person. Every day presents new challenges and rewards.
Key responsibilities include supporting service users at various stages of their asylum application, safeguarding and welfare issues, providing practical and emotional support, monitoring wellbeing, and maintaining accurate records for Home Office audits. Maintaining boundaries and resilience is essential to deliver professional and effective support.
Role Criteria:
- Experience working with vulnerable and diverse client groups
- Understanding of safeguarding
- Ability to identify needs and support packages to promote independence
- Experience with mental health or challenging behaviour
- Effective communication with colleagues, authorities, and service users
- Record keeping and risk assessment experience
- Ability to work independently
- Resilient and supportive nature
- Trustworthy, approachable, empathetic, and a good listener
- Flexible and willing to travel
- Full UK driving license
Note: All roles require entitlement to work in the UK. Mears does not sponsor visas.
Recruitment checks: DBS & BPSS checks, Security Clearance, including proof of address, references, passport, and UK residence for the last 5 years.
Benefits:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Paid volunteering leave
- Discounts and perks through Mears Rewards
- Family-friendly policies
- Company vehicle and fuel card
- Access to EAP counselling
To apply or discuss your application, contact:
Beth Dunford (beth.dunford@mearsgroup.co.uk)
We support diversity and inclusion, are a Disability Confident employer, and proudly support the Armed Forces Covenant, having achieved the Gold Award in the Defence Employer Recognition Scheme. We are committed to social mobility and invite optional background information to promote equal opportunities.
#J-18808-Ljbffr
Housing Support Officer employer: Livin Housing Limited
Contact Detail:
Livin Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer
✨Tip Number 1
Familiarise yourself with the asylum application process and the specific challenges faced by asylum seekers. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the housing support sector. Attend relevant workshops or seminars, and connect with people on platforms like LinkedIn. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Demonstrate your empathy and resilience through real-life examples. Prepare stories that showcase your experience working with vulnerable groups, as this will highlight your suitability for the role during any discussions.
✨Tip Number 4
Research Mears and its mission to support asylum seekers. Understanding their values and recent initiatives will help you align your responses with their goals, making you a more attractive candidate.
We think you need these skills to ace Housing Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Housing Support Officer. Tailor your application to highlight relevant experiences that align with the role.
Highlight Relevant Experience: Emphasise any previous work with vulnerable groups, mental health experience, or roles that required effective communication and record-keeping. Use specific examples to demonstrate your skills and resilience.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your empathy, trustworthiness, and ability to support diverse client groups. Make sure to connect your personal values with the mission of Mears.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that all information is accurate and that your documents reflect professionalism and attention to detail.
How to prepare for a job interview at Livin Housing Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Support Officer. Familiarise yourself with the asylum application process and the challenges faced by asylum seekers. This knowledge will help you demonstrate your suitability for the role.
✨Show Empathy and Resilience
During the interview, highlight your ability to be empathetic and resilient. Share examples from your past experiences where you've supported vulnerable individuals, showcasing your caring nature and how you handle challenging situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to support service users. Prepare by thinking of specific instances where you've had to identify needs, provide support, or manage safeguarding issues.
✨Demonstrate Effective Communication Skills
Effective communication is key in this role. Be ready to discuss how you would communicate with colleagues, authorities, and service users. Use clear examples to illustrate your ability to listen actively and convey information effectively.