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- Tasks: Support the Administration team with communication, reports, and various administrative tasks.
- Company: Join Mears Group, a leading provider of housing and care services in the UK.
- Benefits: Enjoy perks like paid volunteering, discounts, and an annual Fun Day!
- Why this job: Gain real-life experience while making a positive impact in your community.
- Qualifications: GCSEs in Maths and English; enthusiasm and good communication skills required.
- Other info: Mears is committed to diversity and offers support throughout the application process.
Annual salary: up to £26,984.10
Location: Ilford
Working hours: Monday to Friday
Salary details:
- 16yrs – 17yrs: £7.71ph, 40 hours per week including time at college.
- Over 18yrs: £10.71ph, 42.5 hours per week including time at college.
- Over 21yrs: £12.21ph, 42.5 hours per week including time at college.
Chromebook and uniform will be provided.
About apprenticeships at Mears Group:
Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce. Many of our most senior people started their working life as an apprentice. Mears Group PLC is a leading provider of housing and care services in the UK, specialising in delivering housing solutions, maintenance services, and care support to a diverse client base.
The apprenticeship will take around 16 months to complete and result in gaining your NVQ level 2 in customer service.
About the role:
As a Business Support Apprentice, you will be developing within the role guided by your mentor. The role will be based within our Administration team within Ilford and will be working alongside the team supporting the R&M Contract. You will be involved in various duties including:
- Liaising and communicating with stakeholders, clients, and contractors.
- Compiling reports.
- Answering queries, complaints, and compliments via email or phone.
- Undertaking administrative tasks such as typing up notes and attending meetings.
Key Criteria:
- GCSEs minimum national 4 in Maths and English.
- Keen to learn.
- Enthusiastic.
- Good communication skills.
- Knowledge of Microsoft Office, Excel, Outlook, Word, etc.
All our roles require candidates to have the right to work within the UK; Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
Benefits we can offer you:
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community.
- Staff perks with Mears Rewards - discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies.
Mears Group is a Disability Confident employer and recognises our people as our greatest asset. We hire individuality, recognising and valuing everyone as individuals and ensuring equal access to opportunities for all regardless of socio-economic background or individual makeup.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive.
Business Support Apprentice employer: Livin Housing Limited
Contact Detail:
Livin Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Apprentice
✨Tip Number 1
Familiarise yourself with Mears Group's values and mission. Understanding their commitment to social responsibility and community well-being will help you align your answers during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word. Since the role involves administrative tasks and report compilation, being proficient in these tools will give you an edge and demonstrate your readiness for the job.
✨Tip Number 3
Prepare to discuss your communication skills. As you'll be liaising with various stakeholders, think of examples from your past experiences where you've effectively communicated or resolved issues, showcasing your ability to handle queries and complaints.
✨Tip Number 4
Show enthusiasm for learning and personal development. Mears values candidates who are keen to grow, so express your eagerness to learn from your mentor and take advantage of the apprenticeship opportunities available.
We think you need these skills to ace Business Support Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Business Support Apprentice position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Skills: Emphasise your communication skills, enthusiasm for learning, and any experience with Microsoft Office applications. Provide specific examples of how you've used these skills in previous roles or projects.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your motivation for applying to Mears Group. Mention your interest in social responsibility and community well-being, as these are key values of the company.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Livin Housing Limited
✨Research Mears Group
Before your interview, take some time to learn about Mears Group and their commitment to social responsibility. Understanding their values and services will help you align your answers with what they stand for.
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn is crucial. Be prepared to discuss how you’ve demonstrated a willingness to learn in the past, whether through school projects or personal interests.
✨Highlight Communication Skills
Since the role involves liaising with various stakeholders, be ready to provide examples of how you've effectively communicated in previous situations. This could include handling queries or working in teams.
✨Prepare for Administrative Tasks
Familiarise yourself with common administrative tasks such as compiling reports and managing emails. You might be asked about your experience with Microsoft Office, so be ready to discuss your proficiency with these tools.
