At a Glance
- Tasks: Support the repairs and maintenance team with various administrative duties.
- Company: Join Mears, a company dedicated to developing future talent through apprenticeships.
- Benefits: Enjoy 25 days annual leave, employee perks, and a fun annual day out!
- Why this job: Kickstart your career with hands-on experience and learn valuable skills in a supportive environment.
- Qualifications: GCSE Grade 4 or above in Maths and English; strong work ethic and adaptability required.
- Other info: Be part of a friendly team committed to diversity and community volunteering.
Overview
Annual salary: up to £28,186.33
Business Administration Apprentice
Course title: Business Administration (Level 3)
Location: Brent
Contract Type: Fixed Term Apprenticeship
Salary:
Age 16–18: £7.96 per hour — 40 hours per week (including time at college)
Age 19–20: £11.06 per hour — 42.5 hours per week (including time at college)
Age 21+: £12.21 per hour (rising to £12.71 in April) — 42.5 hours per week (including time at college)
Training provider:
You will join Mears Group in the week commencing 03/08/2026. The programme has an expected duration of approximately 18 months
About apprenticeships at Mears Group
Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice.
Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond.
All our Apprentices are paid above the national minimum wage, and you’ll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people’s homes, getting involved in community projects and improving people’s lives by being customer focused.
What does a life as a Business Administration Apprentice look like?
As a Business Support Apprentice within our Brent branch your main duties will be to listen, observe and participate in a range of tasks which will enable you gain new skills and knowledge that contribute to the successful achievement of the apprenticeship programme. A Business Support Apprentice will provide administration support to our responsive repairs Team. The duties include admin duties, working alongside the Planning Team, commercial team office duties, filing and photocopying.
The apprenticeship course will cover the following
- Introduction to business administration within an housing environment
- Developing effective communication skills, including answering phone calls and responding to emails professionally
- Providing reception support and dealing with internal and external enquiries
- Administrative and office support skills, including filing, photocopying, and document management
- Data input and maintaining accurate records on internal systems
- Understanding confidentiality, data protection, and professional standards
- Supporting the team with day-to-day operational tasks
- Learning how the wider accommodation team operates and how departments work together
- Developing organisational and time-management skills in a busy office environment
- Building confidence in using office IT systems and software
What do you need to be a successful applicant
- GCSEs in English and maths at grade 4 or above
- The ability to travel to your college provider and to your branch when required
- A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks
- Strong communication skills
- Ability to build and maintain positive customer and client relationships
- Please note due to the nature of the role, successful applicants must complete a basic maths and English assessment
What you will get
- Laptop and phone supplied
- An industry‑recognised qualification
- 25 days’ annual leave, plus bank holidays
- £250 contribution towards driving lessons
- Annual Mears Fun Day – a company‑wide celebration as a thank‑you from the Executive Team
- Support from Mears Group Apprentice Ambassadors
- Apprenticeship events and reward trips
- Staff perks through Mears Rewards – including discounts on weekly groceries (up to 10%), holidays, eye‑test vouchers, ShareSave scheme, and more
Application Process
- All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website
- If shortlisted, you will be contacted to confirm whether you have been selected for the next stage – this may be an assessment centre or an individual interview
- Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college
A bit about us
Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well-being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group’s expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation. A career with Mears Group means putting people and customers at the heart of what you do, every day. Our culture is built on what we call our ‘Red Thread’ – the common values we share that make us what we are.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment
Apply below or to discuss your application further; contact:
Laura Bourne (laura.bourne@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
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Business Support Apprentice employer: Livin Housing Limited
Contact Detail:
Livin Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Apprentice
✨Tip Number 1
Get to know the company! Research Mears and understand their values, mission, and the role of apprenticeships in their workforce. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and teamwork. Think about examples from school or previous jobs where you demonstrated skills like organisation and communication.
✨Tip Number 3
Network like a pro! Connect with current or former apprentices at Mears on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you have any questions, reach out to us—we’re here to help you every step of the way!
We think you need these skills to ace Business Support Apprentice
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Business Support Apprentice role. We want to see how you can contribute to our team, so don’t hold back on showcasing your strengths!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, less is often more!
Show Your Enthusiasm: Let your passion shine through in your application! We love candidates who are excited about the opportunity to learn and grow with us. Share why you’re interested in this apprenticeship and what you hope to achieve.
Proofread Before Submitting: Before hitting that submit button, give your application a thorough read. Typos and errors can distract from your message, so take a moment to ensure everything is polished. We want to see your best work!
How to prepare for a job interview at Livin Housing Limited
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Business Support Apprentice. Familiarise yourself with tasks like administration, liaising with stakeholders, and handling queries. This will help you demonstrate your enthusiasm and readiness to take on these duties.
✨Showcase Your Skills
Highlight your organisational skills and attention to detail during the interview. Prepare examples from your past experiences, whether from school or part-time jobs, that showcase how you've successfully managed tasks or projects. This will show that you can handle the varied responsibilities of the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. Mears values honesty and a positive attitude, so be authentic and express your enthusiasm for the opportunity. A friendly and approachable demeanour can leave a lasting impression.