Legal Transcription Customer Support Specialist

Legal Transcription Customer Support Specialist

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Process transcript requests and manage client queries in a dynamic legal environment.
  • Company: Join Acolad, a diverse and equitable company dedicated to client support.
  • Benefits: Gain valuable experience in customer service and data management.
  • Other info: Be part of a collaborative team with opportunities for growth.
  • Why this job: Make a real difference by supporting clients in the legal transcription field.
  • Qualifications: 1-2 years in customer service and strong attention to detail required.

The predicted salary is between 25000 - 32000 Β£ per year.

Acolad is seeking a Customer Services Officer in London to join their Legal Transcription Team.

This role involves processing transcript requests and managing client queries while ensuring compliance.

Candidates should have excellent attention to detail and be computer literate, particularly in Microsoft Excel.

Experience in data entry and a customer-facing role for 1-2 years is required.

This position offers the chance to work in a diverse and equitable environment, contributing to Acolad's mission to support clients effectively.

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Legal Transcription Customer Support Specialist employer: LiveWords B.V.

Acolad is an exceptional employer that fosters a diverse and equitable work environment in the heart of London. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful client support. With a strong emphasis on teamwork and collaboration, Acolad provides a rewarding atmosphere where every team member's contributions are valued.

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Contact Details:

LiveWords B.V. Recruitment Team

We think you need these skills to ace Legal Transcription Customer Support Specialist

Attention to Detail
Computer Literacy
Microsoft Excel
Data Entry
Customer Service Skills
Client Query Management
Compliance Knowledge