At a Glance
- Tasks: Lead and manage facilities to create safe, efficient, and inspiring workspaces.
- Company: Join LiveWest, a purpose-driven organisation dedicated to making a real difference in communities.
- Benefits: Enjoy hybrid working, generous leave, health perks, and personal development opportunities.
- Other info: This role offers flexibility with 2-3 days in the office and supports work-life balance.
- Why this job: Make an impact while growing your career in a collaborative and innovative environment.
- Qualifications: Experience in facilities management, strong leadership skills, and a customer-focused approach required.
The predicted salary is between 36000 - 60000 € per year.
About The Role
Are you ready to lead the delivery of safe, efficient, and future-focused workplaces? As our Workplace and Facilities Manager, you’ll oversee the full spectrum of facilities services across our South West offices, ensuring compliance, safety, and excellence in every aspect of our workspaces.
This is a dynamic leadership role where you’ll collaborate with internal teams and external partners to create safe, welcoming, and productive environments for our colleagues and customers.
Key Responsibilities
- Manage hard and soft services, including procurement, contractor performance, and service delivery.
- Lead health and safety compliance, audits, and risk management across our sites.
- Oversee workplace operations, ensuring sufficient cover and smooth day-to-day running.
- Support carbon reduction initiatives and monitor environmental data to align with LiveWest’s sustainability strategy.
- Drive continuous improvement in facilities processes and systems.
- Lead and mentor a dispersed facilities team, fostering a culture aligned with LiveWest’s values.
- Deputise for the Head of Workplace and Facilities when required.
Why Join LiveWest
At LiveWest, we’re more than just a housing provider — we’re a community of people working together to create a home for everyone. We’re proud to invest in our people, our places, and our planet.
When you join us, you’ll benefit from:
- A values-led organisation that puts people first.
- A flexible hybrid working model.
- Opportunities for professional development and career progression.
- A strong focus on sustainability, wellbeing, and innovation.
- A collaborative culture where your ideas and leadership make a real impact.
This role is being offered on a full time basis working 37 hours per week. This is a hybrid position working 2 - 3 days per week in the office. This role will require travel to all three of our main offices in Exeter, Weston-Super-Mare and Tolvaddon, as this role has line management responsibility in each site.
For further information about this role, and LiveWest, please view our candidate information pack.
About The Candidate
To be successful in your application for the role of Workplace and Facilities Manager, you will have the essential skills and experience for a level 3 role (please see candidate information pack) and the following role specific skills and experience:
- Has proven experience managing facilities or property-related services.
- Understands hard and soft service delivery, health and safety legislation, and compliance.
- Has strong leadership and people management skills.
- Is confident managing budgets, procurement, and contractor relationships.
- Is passionate about sustainability and continuous improvement.
- Holds a full driving licence and access to a vehicle.
- Ideally has relevant FM qualifications, IOSH/NEBOSH, or membership of MIWFM/ARICS (desirable).
Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.
About The Company
Our Reward and Benefits
- Working Style:Hybrid working with 2 - 3 days in the office to support your work/life balance.
- Generous Annual Leave:Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
- Pension Contributions:Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks:Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development:Invest in your future with ongoing personal and professional growth opportunities.
- Family Support:Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters:Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel:Save with our Cycle to Work and Car Benefit schemes.
- Giving Back:Up to four paid volunteering days a year to support our communities.
About Us
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. In inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.
Workplace and Facilities Manager in Exeter employer: LiveWest
LiveWest is an exceptional employer that prioritises innovation, personal growth, and community impact. With a collaborative culture and a strong social purpose, employees enjoy generous benefits including hybrid working, extensive annual leave, and comprehensive health perks, all while contributing to meaningful projects across the South-West. Join a team that values your expertise and supports your development in a vibrant and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace and Facilities Manager in Exeter
✨Tip Number 1
Familiarise yourself with the specific facilities management systems mentioned in the job description, such as BMS and CAFM. Being able to discuss your experience with these systems during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Research LiveWest's commitment to sustainability and community engagement. Prepare examples of how you've driven similar initiatives in your previous roles, as this aligns with their values and mission.
✨Tip Number 3
Network with current or former employees of LiveWest on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your leadership style and how you manage teams, especially in a hybrid working environment. Highlight any experience you have in mentoring or developing team members, as this is a key aspect of the role.
We think you need these skills to ace Workplace and Facilities Manager in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in facilities management, particularly focusing on hard and soft services, compliance, and health & safety. Use specific examples that demonstrate your leadership and budget management skills.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for the role and the organisation. Mention how your values align with LiveWest's mission and provide examples of how you've successfully managed teams or projects in the past.
Highlight Relevant Skills:In your application, emphasise your proficiency in FM systems and your ability to manage procurement and contractor relationships. Be sure to mention any experience you have with sustainability efforts and environmental reporting.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Workplace and Facilities Manager.
How to prepare for a job interview at LiveWest
✨Showcase Your Leadership Skills
As a Workplace and Facilities Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to mentor and develop others.
✨Demonstrate Your Knowledge of Compliance
This role requires a strong understanding of health and safety regulations and compliance reporting. Brush up on relevant legislation and be ready to discuss how you've ensured compliance in previous roles, including any risk audits you've conducted.
✨Discuss Your Procurement Experience
Procurement is a key responsibility in this position. Prepare to talk about your experience with managing budgets and procurement processes for both hard and soft facilities management services. Share specific examples of how you've optimised costs while maintaining quality.
✨Emphasise Your Communication Skills
Excellent communication is crucial for this role, especially when dealing with stakeholders and contractors. Be ready to provide examples of how you've effectively communicated complex information and built strong relationships with various parties.
