At a Glance
- Tasks: Lead HR service delivery and support customer-focused teams in a dynamic environment.
- Company: Join Bromford Flagship LiveWest, a purpose-led affordable housing provider.
- Benefits: Enjoy hybrid working, generous leave, health perks, and professional development opportunities.
- Other info: Flexible working options and a commitment to community support.
- Why this job: Make a strategic impact while championing employee experience and HR excellence.
- Qualifications: Strong HR experience, excellent communication skills, and a CIPD qualification.
The predicted salary is between 45000 - 55000 £ per year.
About The Role
Are you ready to make a strategic impact in a growing, purpose-led organisation? Bromford Flagship LiveWest is seeking a passionate and experienced HR Services Lead – one to support our Customer focussed Teams.
Key Responsibilities:
- Lead HR service delivery for your area (Customer), managing a team of HR professionals of varying levels of seniority to deliver high-quality and responsive support to managers and colleagues.
- Play a key role in shaping people-centred approaches, systems and processes that enable great performance and organisational effectiveness.
- Work collaboratively with HR Business Partners, directors and operational leads to drive HR excellence and deliver against strategic People Plans.
- Champion best practice in employee experience, compliance, and continuous improvement.
Why Join Bromford Flagship LiveWest:
This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need. We are open to applications from talented professionals based across our operating areas across the Midlands/Wolverhampton and the South West of England - reflecting our geographically diverse organisation and flexible ways of working.
About The Candidate
To be successful in your application for the role of HR Services Lead, you will have the following role specific skills and experience:
- Strong HR service delivery experience, ideally within a complex, multi-site organisation.
- Excellent stakeholder management and communication skills.
- A proactive, solutions-focused approach.
- Experience of developing and leading a diverse team of HR professionals.
- CIPD qualification (or equivalent) and a solid grounding in HR operations and policy.
Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.
Our Reward and Benefits:
- Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
About Us:
We are Bromford Flagship LiveWest, a place-based affordable housing provider operating across the Southwest, West, Midlands and East of England. We serve more than 300,000 customers and manage over 120,000 homes, making us one of the UK’s largest and most ambitious providers of affordable homes. Our purpose is about more than housing - it’s about enabling people and communities to thrive. We are proud of our people and the difference they make every day. With around 5,500 colleagues working across diverse locations, we support our customers through great services and innovative thinking and a commitment to place‑based working.
What We Do:
- Deliver and maintain social and affordable housing;
- Design and build thousands of new homes each year;
- Invest in neighbourhoods, wellbeing and community outcomes;
- Work collaboratively with partners to create places where people can truly thrive.
HR Services Lead in Weston-super-Mare employer: LiveWest
Livewest is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where flexibility and teamwork are at the forefront. Employees benefit from generous annual leave, pension contributions, and health benefits, alongside opportunities for personal and professional growth within the rewarding field of youth support in the beautiful setting of West Cornwall.
StudySmarter Expert Advice🤫
We think this is how you could land HR Services Lead in Weston-super-Mare
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at LiveWest!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at LiveWest.
We think you need these skills to ace HR Services Lead in Weston-super-Mare
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at LiveWest. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to LiveWest and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at LiveWest. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to LiveWest's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at LiveWest
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with LiveWest.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at LiveWest will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact LiveWest and how you would contribute to adapting HR strategies.
