At a Glance
- Tasks: Resolve conflicts and promote positive change in communities as an Anti-Social Behaviour Officer.
- Company: Join LiveWest, a company dedicated to creating safe and welcoming neighbourhoods.
- Benefits: Enjoy hybrid working, generous leave, health perks, and professional development opportunities.
- Other info: Flexible working hours and a supportive culture await you.
- Why this job: Make a real difference in people's lives while building thriving communities.
- Qualifications: Experience in social housing and conflict resolution is essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about making a difference in communities? Do you have a talent for resolving conflict and enforcing positive change? LiveWest are looking for a dedicated Anti‑Social Behaviour & Enforcement Officer to join our Neighbourhoods team. In this role, you’ll play a critical part in ensuring safe, welcoming, and harmonious neighbourhoods where our customers are proud to live. At LiveWest, we believe that everyone deserves a safe and affordable home. As an ASB & Enforcement Officer, you will play a vital role in delivering excellent housing services to our customers, ensuring that they feel supported, valued and safe in their community. In this rewarding role, you will be the first point of contact for our customers for nuisance and anti‑social behaviour; managing a caseload, while promoting thriving communities. You will work collaboratively with colleagues and partner agencies to ensure that customers receive the best possible support and outcomes.
Key Responsibilities
- Manage anti‑social behaviour (ASB) and hate crime cases, to sustain safe and peaceful communities.
- Be solution focused, confident and able to foster positive neighbour relationships.
- Build strong partnerships with police, local authorities, and community groups to drive effective resolutions.
- Compile evidence, prepare legal documentation, and confidently present court proceedings.
- Offer advice, guidance, and support to colleagues and customers, ensuring consistency and professionalism in all enforcement actions.
Why Join LiveWest
At LiveWest, you will make a meaningful impact while benefiting from professional development opportunities, and a supportive, inclusive culture. We are committed to innovation and creating vibrant neighbourhoods where customers thrive. This role is being offered on a full‑time, permanent basis working 37 hours per week. This is based in the Weston‑super‑Mare area but will also cover cases in Devon, with our Weston‑super‑Mare office as the nearest base. A hybrid working style is an option. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.
About The Candidate
To be successful in your application for the role of ASB and Enforcement Officer, you will have the essential skills and experience for a level 1 role and the following role specific skills and experience:
- Experience in social housing or related profession, preferably with a focus on anti‑social behaviour.
- Experience of dealing with challenging behaviour and resolving conflict with partner agencies.
- Experience of court procedure and litigation.
- Demonstrable experience of improving customer satisfaction.
- Knowledge of how to enhance performance or working practices to deliver improved value for money.
- Knowledge of social housing policy, good practice, current trends and application.
- Knowledge of Landlord and Tenant Legislation and case law and best practice.
- Knowledge of anti‑social behaviour, harassment, domestic abuse and hate incident legislation and case law best practice.
- Knowledge of legal casework best practice and of knowledge of quality management.
- Takes a flexible and adaptable approach to hours of work in order to meet customer and operational needs.
- Hold a full UK driving licence and have access to a suitable vehicle.
Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.
Our Reward and Benefits
- Working Style: Hybrid working with 2–3 days in the office to support your work/life balance.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
Anti Social Behaviour and Enforcement Officer in Weston-super-Mare employer: LiveWest
At LiveWest, we are dedicated to fostering safe and harmonious communities, making us an exceptional employer for those passionate about social impact. Our supportive and inclusive culture, combined with generous benefits such as hybrid working options, extensive annual leave, and robust professional development opportunities, ensures that our employees thrive both personally and professionally. Join us in Weston-super-Mare, where you can make a meaningful difference while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Anti Social Behaviour and Enforcement Officer in Weston-super-Mare
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like LiveWest, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like LiveWest and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Anti Social Behaviour and Enforcement Officer in Weston-super-Mare
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for LiveWest and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at LiveWest
✨Get to Know Public Sector Values
Before your interview with LiveWest, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for LiveWest.
