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- Tasks: Be the friendly face of our office, welcoming visitors and supporting the Facilities team.
- Company: Join LiveWest, a leading housing provider dedicated to creating thriving communities.
- Benefits: Enjoy generous leave, health perks, learning opportunities, and family support.
- Why this job: Make a real impact by ensuring smooth operations and supporting community wellbeing.
- Qualifications: Previous reception or admin experience, strong IT skills, and excellent communication are essential.
- Other info: Part-time role, 22.5 hours per week, based in Weston-super-Mare until October 2027.
The predicted salary is between 24000 - 36000 £ per year.
LiveWest Weston-Super-Mare, England, United Kingdom
Overview
At LiveWest, we’re more than just a housing provider—we’re a team dedicated to creating thriving communities. We’re looking for an exceptional Receptionist to be the welcoming face of our offices and provide outstanding support to our Facilities team. You will be at the heart of our operations, ensuring every visitor and colleague experiences a warm and professional welcome. You’ll also support key administrative tasks, helping to keep our workplace running smoothly.
Responsibilities
- Provide a professional and welcoming front-of-house service for all visitors and colleagues.
- Maintain accurate electronic records and data to support facilities management.
- Ensure office security and act as a fire warden to uphold safety standards.
- Collaborate with the facilities team to conduct audits and report findings.
Requirements
- Previous experience in reception or administration roles.
- Strong IT skills, including MS Office proficiency.
- Manual handling skills.
- Excellent communication—verbal and written.
- Exceptional organisational and time-management abilities.
- A customer-focused mindset and a team-player attitude.
Employment details
This role is being offered on a part time, fixed term basis until October 2027, working 22.5 hours a week: 12:30pm – 5pm, Monday to Friday. This role will be based in our Weston-super-Mare office.
Benefits
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro rated for part time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
About Us
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do – from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Read more about Inclusion at LiveWest on our website.
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Receptionist employer: LiveWest
Contact Detail:
LiveWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with LiveWest's mission and values. Understanding their commitment to creating thriving communities will help you align your responses during any interviews or conversations, showcasing your enthusiasm for their goals.
✨Tip Number 2
Highlight your customer service skills in any interactions. As a Workplace Administrator, being the welcoming face of the office is crucial, so demonstrate your ability to create a positive experience for visitors and colleagues alike.
✨Tip Number 3
Prepare to discuss your organisational and time-management skills. Since you'll be handling various administrative tasks, having examples ready that illustrate how you've successfully managed multiple responsibilities will set you apart.
✨Tip Number 4
Network with current or former employees of LiveWest if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and potential interviews.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception or administration roles. Emphasise your strong IT skills, particularly with MS Office, and showcase any customer service experience that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position at LiveWest. Mention how your skills and experiences make you a great fit for the Workplace Administrator role, and express your commitment to creating a welcoming environment.
Highlight Key Skills: In your application, clearly demonstrate your excellent communication skills, organisational abilities, and customer-focused mindset. Use specific examples from your past experiences to illustrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a front-of-house role.
How to prepare for a job interview at LiveWest
✨Showcase Your Customer Service Skills
As a Workplace Administrator, you'll be the first point of contact for visitors. Highlight your previous experience in reception or administration roles and share specific examples of how you've provided excellent customer service in the past.
✨Demonstrate IT Proficiency
Strong IT skills are essential for this role. Be prepared to discuss your proficiency with MS Office and any other relevant software. You might even want to mention any specific tasks you've accomplished using these tools.
✨Emphasise Organisational Abilities
This position requires exceptional organisational and time-management skills. Prepare to talk about how you prioritise tasks and manage your time effectively, perhaps by sharing a situation where you successfully handled multiple responsibilities.
✨Express Your Team-Player Attitude
Collaboration is key at LiveWest. Be ready to discuss how you work well within a team, including any experiences where you've supported colleagues or contributed to group projects. This will show that you're aligned with their values.
