At a Glance
- Tasks: Deliver high-quality repairs and maintenance across various sites, ensuring customer satisfaction.
- Company: Join LiveWest, a values-driven organisation focused on community impact.
- Benefits: Enjoy generous leave, health perks, and ongoing training for personal growth.
- Other info: Full-time role with a supportive team and strong safety culture.
- Why this job: Make a real difference in communities while enjoying autonomy and variety in your role.
- Qualifications: Apprenticeship in carpentry with experience in diagnosing building faults.
The predicted salary is between 30000 - 40000 € per year.
Are you a hands-on professional with a passion for delivering high-quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at LiveWest as a Multiskilled Technician. You’ll play a key role in ensuring our homes are safe, well-maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve. You will have a core trade in carpentry and be based within 30 minutes of Penzance.
Key Responsibilities
- Deliver high-quality fault fixing and maintenance services across multiple sites.
- Diagnose and repair basic building faults in line with best practices and service standards.
- Ensure compliance with all Health and Safety policies, including fleet safety.
- Provide excellent customer service and act as a LiveWest ambassador in customers’ homes.
- Work towards achieving first-time fixes to enhance customer satisfaction.
- Use mobile technology to manage job orders and updates efficiently.
- Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
- Support the delivery of responsive repairs and maintenance across LiveWest properties.
Why Apply?
- Be part of a supportive, values-driven organisation committed to customer care and community impact.
- Enjoy a varied and mobile role with autonomy and responsibility.
- Access ongoing training and development to grow your skills.
- Work in a collaborative environment where your contribution is valued.
- Benefit from a strong safety culture and a team that delivers together.
This role is offered on a full-time permanent basis working 40 hours per week.
Skills
- A recognised apprenticeship or qualification in a core trade.
- Post-qualification experience and the ability to diagnose and repair basic building faults.
- Proficiency in using mobile devices for job management.
- A good understanding of Health and Safety procedures.
- A customer-focused mindset with strong communication and organisational skills.
- A full, UK, manual driving licence.
Desirable:
- Experience working in customers’ homes and knowledge of responsive maintenance.
- Asbestos HSG210 awareness and experience with unvented systems.
Applicants must have the right to work in the UK for the full duration of the role without a Certificate of Sponsorship.
Rewards & Benefits
- Company van: includes a fuel card for work-related travel.
- Full kit: uniform and PPE supplied for your safety and convenience.
- Generous annual leave: start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro-rated for part-time roles).
- Pension: up to 9% employer contributions with our defined contribution scheme.
- Health benefits and perks: access to a health-care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts, including a Blue Light Card.
- Learning and development: ongoing personal and professional growth opportunities.
- Family support: policies designed to help you balance work and family life, including a new child payment.
- Wellbeing: mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Travel benefits: Cycle to Work and Car Benefit schemes.
- Giving back: up to four paid volunteering days a year to support our communities.
LiveWest is committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check. For further information about this role and LiveWest, please view our candidate information pack.
Multi Skilled Technician in Penzance employer: LiveWest
LiveWest is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact in the communities we serve. As a Multi Skilled Technician, you will enjoy a varied and mobile role with autonomy, supported by ongoing training and development opportunities. With a strong focus on safety, a collaborative work culture, and generous benefits including a company van, health perks, and ample annual leave, LiveWest is dedicated to fostering a rewarding and fulfilling work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Technician in Penzance
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LiveWest. Understand their values and mission, and think about how your skills as a Multi Skilled Technician can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance and repairs. Think about specific examples from your past work that highlight your skills in carpentry, plumbing, and customer service. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your tech skills! Since this role involves using mobile technology for job management, be ready to discuss your experience with similar tools. If you've used apps or software to manage tasks, share those experiences to demonstrate your adaptability.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Multi Skilled Technician in Penzance
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your core trade in carpentry and any other skills you have. We want to see how your hands-on experience can help us deliver high-quality repairs and maintenance.
Be Customer-Focused:Since you'll be acting as a LiveWest ambassador in customers' homes, it's crucial to showcase your customer service skills. Share examples of how you've gone the extra mile for clients in the past.
Keep It Relevant:Tailor your application to the job description. Mention your experience with mobile technology and Health and Safety procedures, as these are key to the role. We love seeing candidates who pay attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at LiveWest
✨Know Your Core Trade Inside Out
Make sure you brush up on your carpentry skills and any other trades you’ll be working with. Be ready to discuss specific techniques or past projects where you’ve successfully diagnosed and repaired faults. This shows you’re not just a jack of all trades, but a master of your core trade.
✨Showcase Your Customer Service Skills
Since you'll be acting as a LiveWest ambassador in customers’ homes, it’s crucial to demonstrate your customer service mindset. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations. This will highlight your ability to maintain a positive relationship with clients.
✨Familiarise Yourself with Health and Safety Protocols
Health and safety is a big deal in this role, so make sure you know the relevant policies inside out. Be prepared to discuss how you’ve implemented safety measures in previous jobs. This will show that you take safety seriously and are committed to maintaining a safe working environment.
✨Be Ready to Discuss Mobile Technology Use
Since the role involves using mobile devices for job management, think about your experience with technology. Be ready to explain how you’ve used mobile tech in past roles to manage tasks efficiently. This will demonstrate your adaptability and readiness to embrace the tools that help streamline work.