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- Tasks: Join us as a Multi Skilled Technician, fixing and maintaining properties across Exeter and Somerset.
- Company: LiveWest is a leading employer in the South West, dedicated to creating homes for everyone.
- Benefits: Enjoy a company van, generous annual leave, health perks, and ongoing learning opportunities.
- Why this job: Be part of a collaborative team making a real impact in local communities while developing your skills.
- Qualifications: Core trade experience in Carpentry, Plumbing, Tiling, or Plastering is essential; customer service skills are a plus.
- Other info: Flexible working options available; must have the right to work in the UK.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Are you a hands‑on professional with a passion for delivering high‑quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at LiveWest as a Multi Skilled Technician within our Empty Homes Team. You’ll play a key role in ensuring our homes are safe, well‑maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve. You will have a core trade in Plumbing and be based within 30 minutes of Kingsbridge.
Key Responsibilities
- Deliver high‑quality fault fixing and maintenance services across multiple sites.
- Diagnose and repair basic building faults in line with best practices and service standards.
- Ensure compliance with all Health and Safety policies, including fleet safety.
- Provide excellent customer service and act as a LiveWest ambassador in customers’ homes.
- Work towards achieving first‑time fixes to enhance customer satisfaction.
- Use mobile technology to manage job orders and updates efficiently.
- Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
- Support the delivery of responsive repairs and maintenance across LiveWest properties.
Why Should I Apply?
Be part of a supportive, values‑driven organisation committed to customer care and community impact. Enjoy a varied and mobile role with autonomy and responsibility. Access ongoing training and development to grow your skills. Work in a collaborative environment where your contribution is valued. Benefit from a strong safety culture and a team that delivers together.
This role is being offered on a full‑time permanent basis working 40 hours per week.
For further information about this role, and LiveWest, please view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.
Skills
- A recognised apprenticeship or qualification in a core trade.
- Post‑qualification experience and the ability to diagnose and repair basic building faults.
- Proficiency in using mobile devices for job management.
- A good understanding of Health and Safety procedures.
- A customer‑focused mindset with strong communication and organisational skills.
- A full, UK, manual driving licence.
- Desirable: Experience working in customers’ homes and knowledge of responsive maintenance.
- Desirable: Asbestos HSG210 awareness and experience with unvented systems.
Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.
Our Reward And Benefits
- Company Van: Includes a fuel card for work‑related travel.
- Full Kit: Uniform and PPE supplied for your safety and convenience.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to ÂŁ1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
About Us
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do – from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion At LiveWest
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
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Multi Skilled Technician employer: LiveWest
Contact Detail:
LiveWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Technician
✨Tip Number 1
Familiarise yourself with the specific skills required for the Multi Skilled Technician role, such as Carpentry, Plumbing, and Tiling. Make sure you can confidently discuss your experience in these areas during any informal conversations or networking opportunities.
✨Tip Number 2
Highlight your customer service skills when engaging with potential employers. Since this role involves interacting with customers, demonstrating your ability to communicate effectively and build rapport will set you apart from other candidates.
✨Tip Number 3
Consider reaching out to current employees at LiveWest through platforms like LinkedIn. Ask them about their experiences and any tips they might have for applicants. This can give you valuable insights into the company culture and expectations.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially since the role includes an out-of-hours service. Showing that you are adaptable and willing to meet the needs of the job will make you a more attractive candidate.
We think you need these skills to ace Multi Skilled Technician
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasise your core trade skills in Carpentry, Plumbing, Tiling, Wet Trades, or Plastering. Provide specific examples of your experience and how it relates to the role.
Showcase Customer Service Abilities: Since exceptional customer service is crucial for this role, include examples of how you've effectively engaged with customers in previous positions. Highlight any relevant experiences that demonstrate your communication skills.
Tailor Your CV: Customise your CV to reflect the requirements of the Multi Skilled Technician role. Ensure it aligns with the job description and showcases your multi-skilled abilities and relevant qualifications.
Include a Cover Letter: Write a compelling cover letter that explains why you are a great fit for LiveWest. Mention your passion for the role, your commitment to safeguarding vulnerable groups, and your alignment with their values.
How to prepare for a job interview at LiveWest
✨Showcase Your Core Trade Skills
Make sure to highlight your core trade skills in Carpentry, Plumbing, Tiling, Wet Trades, or Plastering during the interview. Be prepared to discuss specific projects or experiences that demonstrate your expertise and how they relate to the role.
✨Demonstrate Customer Service Excellence
Since exceptional customer service is crucial for this role, think of examples where you've successfully engaged with customers. Share stories that illustrate your ability to communicate effectively and resolve issues, as this will show you can represent the company well.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-life situations. Practice responding to questions about how you would handle maintenance issues or customer complaints, as this will showcase your practical skills and thought process.
✨Know the Company Values
Familiarise yourself with LiveWest's mission and values before the interview. Being able to articulate how your personal values align with theirs will demonstrate your commitment to their goals and your potential as a cultural fit within the team.
