Multi Skilled Technician

LiveWest, Plymouth, England, United Kingdom

Multi Skilled Technician

Join our Internal Maintenance Service (IMS) team at LiveWest as a Multi‑Skilled Technician. You’ll play a key role in ensuring our homes are safe, well‑maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve. You must be based within 30 minutes of Plymouth and South Hams.

Key Responsibilities

• Deliver high‑quality fault‑fixing and maintenance services across multiple sites.
• Diagnose and repair basic building faults in line with best practices and service standards.
• Ensure compliance with all Health and Safety policies, including fleet safety.
• Provide excellent customer service and act as a LiveWest ambassador in customers’ homes.
• Work towards achieving first‑time fixes to enhance customer satisfaction.
• Use mobile technology to manage job orders and updates efficiently.
• Carry out work across multiple trades, including carpentry, plumbing, masonry and tiling.
• Support the delivery of responsive repairs and maintenance across LiveWest properties.

Essential Skills and Experience

• Recognised apprenticeship or qualification in the plumbing trade.
• Post‑qualification experience and the ability to diagnose and repair basic building faults.
• Proficiency in using mobile devices for job management.
• Good understanding of Health and Safety procedures.
• Customer‑focused mindset with strong communication and organisational skills.
• Full UK manual driving licence.
• Experience working in customers’ homes and knowledge of responsive maintenance (desirable).
• Asbestos HSG210 awareness and experience with unvented systems (desirable).

Benefits and Rewards

• Company van with fuel card for work‑related travel.
• Full kit: uniform and PPE supplied.
• Generous Annual Leave – 26 days plus bank holidays, increasing to 30 days with length of service. Option to purchase up to 5 extra days.
• Pension contributions – up to 9 % employer contributions.
• Health benefits – health care cash plan, virtual GP services, discounted gym memberships, and retail discounts.
• Learning and development opportunities.
• Family support policies and new‑child payment.
• Well‑being matters – mental health support, enhanced sick pay, wellness campaigns.
• Smarter travel – Cycle to Work and Car Benefit schemes.
• Giving back – up to four paid volunteering days a year.

Work Details

Full‑time, permanent, 40 hours per week. This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship. An appointment to this role is subject to a satisfactory basic DBS check.

About LiveWest

LiveWest is one of the largest employers in the South West, with 1,800 colleagues providing services to 80,000 customers. We are committed to fostering inclusive and diverse workplaces, supporting our staff with autonomy, encouragement and opportunities for growth.

Inclusion at LiveWest

Life at LiveWest values diversity, inclusion, and equal opportunity. We embrace people of all backgrounds and abilities and are proud members of Inclusive Employers, Disability Confident Employers and signatories of the Armed Forces Covenant.