At a Glance
- Tasks: Deliver high-quality repairs and maintenance across various sites, ensuring homes are safe and well-maintained.
- Company: Join LiveWest, a values-driven organisation focused on community impact and customer care.
- Benefits: Enjoy competitive pay, generous leave, health perks, and ongoing training for personal growth.
- Other info: Be part of a supportive team with strong safety culture and excellent career development opportunities.
- Why this job: Make a real difference in communities while enjoying a varied and mobile role.
- Qualifications: Apprenticeship in Carpentry, customer-focused mindset, and a full UK driving licence required.
Are you a hands-on professional with a passion for delivering high-quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at LiveWest as a Multi Skilled Technician. You’ll play a key role in ensuring our homes are safe, well-maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve. You will have a core trade in Carpentry or Plumbing and be based within 30 minutes of Bristol.
Key Responsibilities
- Deliver high-quality fault fixing and maintenance services across multiple sites.
- Diagnose and repair basic building faults in line with best practices and service standards.
- Ensure compliance with all Health and Safety policies, including fleet safety.
- Provide excellent customer service and act as a LiveWest ambassador in customers' homes.
- Work towards achieving first-time fixes to enhance customer satisfaction.
- Use mobile technology to manage job orders and updates efficiently.
- Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
- Support the delivery of responsive repairs and maintenance across LiveWest properties.
Why Should I Apply?
Be part of a supportive, values-driven organisation committed to customer care and community impact. Enjoy a varied and mobile role with autonomy and responsibility. Access ongoing training and development to grow your skills. Work in a collaborative environment where your contribution is valued. Benefit from a strong safety culture and a team that delivers together.
This role is being offered on a full time, permanent basis working 40 hours per week.
We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.
Skills
To be successful in your application for the role of Multi Skilled Technician, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:
- A recognised apprenticeship or qualification in a core trade in Carpentry.
- Post-qualification experience and the ability to diagnose and repair basic building faults.
- Proficiency in using mobile devices for job management.
- A good understanding of Health and Safety procedures.
- A customer-focused mindset with strong communication and organisational skills.
- A full, UK, manual driving licence.
- Desirable: Experience working in customers' homes and knowledge of responsive maintenance.
- Desirable: Asbestos HSG210 awareness and experience with unvented systems.
Please note: This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS.
Our Reward And Benefits
- Company Van: Includes a fuel card for work-related travel.
- Full Kit: Uniform and PPE supplied for your safety and convenience.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
About Us
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion At LiveWest
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website.
Multi Skilled Carpenter/Plumber employer: LiveWest
Livewest is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where flexibility and teamwork are at the forefront. Employees benefit from generous annual leave, pension contributions, and health benefits, alongside opportunities for personal and professional growth within the rewarding field of youth support in the beautiful setting of West Cornwall.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Carpenter/Plumber
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Multi Skilled Carpenter/Plumber
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch LiveWest's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at LiveWest. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at LiveWest
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at LiveWest.
