At a Glance
- Tasks: Lead tree management, ensuring safety and sustainability across our estates.
- Company: Join LiveWest, a forward-thinking organisation dedicated to community and environmental impact.
- Benefits: Enjoy hybrid working, generous leave, health perks, and professional development opportunities.
- Other info: Flexible working environment with excellent career growth and volunteering opportunities.
- Why this job: Make a real difference in biodiversity while working with passionate teams.
- Qualifications: Experience in tree management and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
As a Tree Officer, you’ll take the lead on managing LiveWest’s extensive tree stock, helping us balance safety, sustainability and biodiversity across our estates. You’ll work closely with residents, colleagues and specialist contractors to deliver a professional, compliant and customer‑focused tree management service.
Responsibilities
- Manage enquiries from residents, colleagues and stakeholders, ensuring accurate records on CRM and GIS systems.
- Specify, instruct and quality‑check tree works, managing arboricultural contractors and consultants.
- Oversee cyclical and reactive tree surveys to ensure legal compliance and effective risk management.
- Maintain and interrogate the GIS tree database to produce surveys, work schedules and mapping information.
- Carry out tree risk assessments using Quantified Tree Risk Assessment methodology and recommend appropriate actions.
- Identify opportunities for new tree planting, habitat creation and biodiversity projects across our estates.
Workplace & Logistics
This is a full time role working 37 hours per week. Hybrid working is available for this role, working 2–3 days in the office depending on business need. Can be based anywhere in the South West, with travel across the South West.
Essential Skills, Experience, Knowledge And Qualifications
- Experience managing tree populations, carrying out surveys and specifying tree works, ideally within housing or local authority settings.
- Strong customer focus, with experience handling enquiries and maintaining accurate records on CRM and GIS systems.
- Proven experience managing contractors and consultants to deliver safe, high‑quality work.
- Demonstrable knowledge of tree management legislation, risk management and health and safety requirements.
- NQF Level 4 (or higher) qualification in Arboriculture, plus LANTRA Professional Tree Inspector and QTRA certification.
- Full UK driving licence and commitment to ongoing professional development.
Desirable Skills, Experience, Knowledge And Qualifications
- Working knowledge of tree management within a social housing context.
- IOSH Managing Safely or VALID risk assessment training.
Applicants must have the right to work in the UK for the full duration of this role without requiring a Certificate of Sponsorship.
Our Reward And Benefits
- Hybrid working with 2–3 days in the office.
- Generous annual leave: 26 days plus bank holidays, increasing to 30 days with length of service – option to purchase up to 5 extra days.
- Pension contributions: up to 9% employer contributions with a defined contribution scheme.
- Health benefits and perks: health care cash plan (up to £1,100 annually), virtual GP services, discounted gym memberships, retail discounts including a Blue Light Card.
- Learning and development: ongoing personal and professional growth opportunities.
- Family support: policies to help balance work and family life, including a new child payment.
- Wellbeing: mental health support, enhanced sick pay, wellness campaigns, free flu jabs.
- Smarter travel: Cycle to Work and Car Benefit schemes.
- Giving back: up to four paid volunteering days a year.
LiveWest is committed to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Tree Officer in Exeter employer: LiveWest
LiveWest is an exceptional employer that prioritises employee wellbeing and professional growth, offering a hybrid working model and generous annual leave that increases with service. With a strong commitment to sustainability and community engagement, employees can expect a supportive work culture that values diversity and provides numerous health benefits, including mental health support and wellness campaigns. The opportunity to manage tree populations across the beautiful South West region not only enhances your career in arboriculture but also contributes to meaningful environmental initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Tree Officer in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching LiveWest and understanding their values and projects. Tailor your answers to show how your experience aligns with their mission of balancing safety, sustainability, and biodiversity.
✨Tip Number 3
Show off your skills! Bring examples of your previous work managing tree populations and handling enquiries. Use visuals or data from your GIS systems to demonstrate your expertise during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the LiveWest team.
We think you need these skills to ace Tree Officer in Exeter
Some tips for your application 🫡
Show Your Passion for Trees:When writing your application, let your love for trees and the environment shine through. We want to see how your experience aligns with our mission of balancing safety, sustainability, and biodiversity.
Be Specific About Your Experience:Make sure to detail your previous work managing tree populations and conducting surveys. We’re looking for concrete examples that demonstrate your skills in arboriculture and your ability to manage contractors effectively.
Highlight Your Customer Focus:Since you'll be working closely with residents and stakeholders, emphasise your customer service experience. Share instances where you’ve successfully handled enquiries or resolved issues to show us you can deliver a top-notch service.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Tree Officer role. We appreciate when candidates take the time to connect their skills with what we’re looking for. And remember, apply through our website!
How to prepare for a job interview at LiveWest
✨Know Your Trees
Brush up on your knowledge of tree species, management practices, and relevant legislation. Being able to discuss specific examples of your experience with tree populations and risk assessments will show that you’re not just familiar with the theory but have practical insights too.
✨Master the Tech
Familiarise yourself with CRM and GIS systems, as these are crucial for the role. If you can demonstrate your ability to manage records and produce surveys using these tools during the interview, it’ll give you a significant edge.
✨Showcase Your Customer Focus
Prepare to share examples of how you've handled enquiries from residents or stakeholders in the past. Highlighting your strong customer service skills and how you’ve maintained accurate records will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing contractors or conducting tree surveys. Think through potential scenarios beforehand and be ready to explain your thought process and decision-making strategies.
