Trainer in Exeter

As a Trainer, you will play a key role in designing and delivering high‑quality learning experiences that enable colleagues to succeed in their roles and grow their careers.

Key Responsibilities

• Designing and delivering face‑to‑face and virtual training across a range of subject areas, including compliance and soft skills.
• Acting as a subject matter expert, using your experience and knowledge to deliver impactful training.
• Partnering with stakeholders to identify training needs and support learning priorities.
• Supporting colleague onboarding and ensuring learners have the tools to deliver excellent services.
• Monitoring training effectiveness, compliance rates and quality assurance standards.
• Building strong relationships with internal teams and external training providers.
• Maintaining accurate records and managing training resources effectively.
• Identifying opportunities to enhance learning provision and improve colleague experience.

Full time, permanent role working 37 hours per week.

Hybrid working is available: 2‑3 days in the office depending on business need.

You will be based in one of our Exeter, Tolvaddon or Weston offices.

Regular travel across our BFL offices will be required.

Depending on the volume of applications received, we may close this advert early.

Please note: This role is not eligible for Co S. Applicants must have the right to work in the UK for the full duration of the role without requiring a Co S.

Essential

• Proven experience in training design and delivery, including compliance or accredited training.
• Strong understanding of learning and development principles and effective training methods.
• Experience delivering both face‑to‑face and virtual training sessions.
• Excellent stakeholder management and communication skills.
• Ability to manage projects and prioritise workload effectively.
• A good understanding of the housing, construction or related environment.
• A recognised training qualification (such as AET or PTLLS) or equivalent experience.
• Knowledge and experience with Learning Management Systems, and excellent IT skills.
• Strong organisational skills and ability to maintain accurate records.

Desirable

• Experience working within the social housing sector.
• Qualifications or vocational experience in specialist training areas (e. g. health & safety or community management).
• Accreditation in psychometric tools (such as Insights Discovery or Clifton Strengths).
• Experience using data and insights to improve learning outcomes.
• Rewards and Benefits
• Hybrid working with 2‑3 days in the office to support your work/life balance.
• Generous annual leave: start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
• Pension contributions: up to 9% employer contributions with our defined contribution scheme.
• Health benefits and perks: access to a health‑care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and development: ongoing personal and professional growth opportunities.
• Family support: policies designed to help you balance work and family life, including a new‑child payment.
• Wellbeing matters: enhanced sick pay, wellness campaigns and free flu jabs.
• Smarter travel: cycle‑to‑work and car benefit schemes.
• Giving back: up to four paid volunteering days a year to support our communities.
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