At a Glance
- Tasks: Schedule and coordinate repairs while ensuring top-notch customer service.
- Company: Join LiveWest, a mission-driven organisation focused on creating homes for everyone.
- Benefits: Enjoy generous annual leave, health benefits, and opportunities for personal development.
- Other info: Be part of a supportive team in a rewarding work environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong communication skills and a knack for organisation are essential.
The predicted salary is between 30000 - 40000 £ per year.
LiveWest is seeking a dedicated Planner to join our team in Exeter. This full-time role involves efficiently scheduling and coordinating repairs to ensure excellent customer service and resource management. The successful candidate will communicate effectively with customers, track progress, and collaborate with Supervisors to address quality issues.
Join us and contribute to our mission of creating a home for everyone while enjoying generous rewards, including annual leave, health benefits, and ongoing personal development.
Repair Scheduling Specialist & Customer Liaison in Exeter employer: LiveWest
LiveWest is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the heart of Exeter. As a Repair Scheduling Specialist & Customer Liaison, you will enjoy generous benefits, including annual leave and health perks, while playing a vital role in our mission to create homes for everyone. Join us to make a meaningful impact in the community and develop your skills in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Repair Scheduling Specialist & Customer Liaison in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at LiveWest. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching common questions for a Repair Scheduling Specialist. Think about how your skills align with their mission of creating homes for everyone. We want to see you shine!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experience. Remember, they’re looking for someone who can effectively liaise with customers and supervisors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the LiveWest team and contributing to their mission.
We think you need these skills to ace Repair Scheduling Specialist & Customer Liaison in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Repair Scheduling Specialist role. Highlight your experience in scheduling and customer service, as this will show us you understand what we're looking for.
Showcase Your Communication Skills:Since effective communication is key in this role, give examples of how you've successfully interacted with customers or team members in the past. We want to see that you can keep everyone in the loop!
Highlight Problem-Solving Abilities:We love candidates who can think on their feet! Share instances where you've tackled challenges or improved processes. This will demonstrate your ability to manage repairs efficiently and maintain quality.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at LiveWest
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Repair Scheduling Specialist. Familiarise yourself with scheduling software and customer service best practices, as these will likely come up in conversation.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully managed schedules or resolved customer issues. Be ready to share these examples during the interview to demonstrate your problem-solving skills and ability to work under pressure.
✨Show Your Communication Skills
As this role involves liaising with customers and Supervisors, practice articulating your thoughts clearly. You might even want to role-play common scenarios with a friend to boost your confidence in handling customer interactions.
✨Research LiveWest's Values
Take some time to learn about LiveWest’s mission and values. Showing that you align with their goal of creating homes for everyone will not only impress your interviewers but also help you articulate why you want to be part of their team.
