At a Glance
- Tasks: Maintain and improve properties, focusing on damp and mould repairs.
- Company: Join LiveWest, the largest housing association in the South West.
- Benefits: Enjoy a company van, generous leave, health perks, and professional development.
- Other info: Work in a collaborative culture with opportunities for personal growth.
- Why this job: Make a real difference in your community by ensuring safe homes.
- Qualifications: Experience in maintenance, strong customer service skills, and a valid UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Are you a dedicated Multi Skilled Technician looking to make a difference in your community? Join LiveWest, the largest housing association in the South West, and help us provide high-quality homes and services to our customers. As a Multi Skilled Technician, you will play a crucial role in maintaining and improving our properties, ensuring they meet our high standards and customer expectations. We are looking for people who are passionate about delivering strong customer service and working toward our mission of providing a home for everyone. This role is a mobile role, working predominately in the EX and TA postcodes. You will ideally be based within a 30 minute commute of this patch. This role is being offered on a full‑time permanent basis, working 40 hours per week.
Key Responsibilities
- General Maintenance: Responsible for damp and mould washing, cleaning, repairs and any remedial works.
- Basic Decorating: Patch plaster repairs and basic carpentry.
- Task Execution: Work within clearly defined processes to meet time frames set by the line manager, ensuring accountability for individual results.
- Defect Identification: Identify the extent and scope of reported defects and take appropriate corrective action after consultation.
- Material Management: Collect and distribute necessary materials and equipment required for the tasks, ensuring all tools are maintained and in clean order.
- Mobile Working: Participate effectively in mobile working by accurately operating the electronic recording system for job orders, timesheets and progress tracking.
- Health and Safety: Observe and comply with health and safety policies and procedures, promoting equal opportunities and customer care.
Why Join LiveWest
- Make a Difference: Contribute to the well‑being of our customers by ensuring their homes are safe and well‑maintained.
- Professional Development: Access ongoing training and development opportunities to enhance your skills and advance your career.
- Collaborative Culture: Work with a dedicated and passionate team committed to delivering high‑quality services.
Skills
- Experience: Proven experience in a similar role, preferably with experience working in customers' homes.
- Positive Attitude: A can‑do attitude with exceptional customer service skills.
- Communication Skills: Ability to engage and communicate effectively and confidently with customers.
- Health and Safety Awareness: Knowledge of health and safety procedures to ensure a safe working environment.
- IT Skills: Proficient in the use and application of mobile technology.
- Driving Licence: A full, valid, manual UK driving licence is essential.
Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without a CoS.
Our Reward And Benefits
- Company Van: Includes a fuel card for work‑related travel.
- Full Kit: Uniform and PPE supplied for your safety and convenience.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health‑care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships and retail discounts including a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
Equal Opportunity
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected and empowered. We welcome individuals of all backgrounds, experiences and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Multi Skilled Technician (Damp & Mould) in Exeter employer: LiveWest
LiveWest is an exceptional employer dedicated to making a positive impact in the community by providing high-quality homes and services. With a strong focus on professional development, employees benefit from ongoing training opportunities, a collaborative culture, and generous perks such as a company van, health benefits, and a commitment to work-life balance. Join us in our mission to ensure every home is safe and well-maintained while enjoying a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Technician (Damp & Mould) in Exeter
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know about openings at LiveWest or similar companies. A personal connection can often get your foot in the door faster than a CV.
✨Tip Number 2
Prepare for interviews by researching LiveWest and understanding their mission. Show them you’re not just another candidate; you’re genuinely passionate about making a difference in the community and providing high-quality homes.
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering strong service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the LiveWest team.
We think you need these skills to ace Multi Skilled Technician (Damp & Mould) in Exeter
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for making a difference shine through. We want to see that you care about providing high-quality homes and services to our customers, so share any relevant experiences that highlight your commitment to customer service.
Tailor Your CV:Make sure your CV is tailored to the Multi Skilled Technician role. Highlight your experience with damp and mould repairs, basic decorating, and any other relevant skills. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for specific skills and experiences, so make sure they stand out in your application.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at LiveWest
✨Know Your Stuff
Before the interview, brush up on your technical skills related to damp and mould maintenance. Be ready to discuss specific techniques you've used in past roles, as well as any relevant health and safety procedures. This shows you're not just a good talker but also know how to get the job done.
✨Show Off Your Customer Service Skills
Since this role involves working directly in customers' homes, it's crucial to demonstrate your customer service experience. Think of examples where you've gone above and beyond for a customer or resolved a tricky situation. This will highlight your positive attitude and ability to communicate effectively.
✨Be Ready for Mobile Working
As a Multi Skilled Technician, you'll be using mobile technology for job orders and tracking progress. Familiarise yourself with any relevant apps or systems you might encounter. Mentioning your IT skills during the interview can give you an edge, showing that you're tech-savvy and ready to adapt.
✨Plan Your Commute
Since the role requires you to be within a 30-minute commute of the EX and TA postcodes, make sure you know the area well. During the interview, you can mention your familiarity with the locations, which demonstrates your commitment and readiness to hit the ground running.
