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- Tasks: Diagnose and repair heating systems while ensuring top-notch customer service.
- Company: Join LiveWest, the largest housing association in the South West.
- Benefits: Enjoy a company van, generous leave, health perks, and professional development.
- Why this job: Make a real difference in your community by ensuring safe, well-maintained homes.
- Qualifications: Proven gas industry experience and a full UK driving licence required.
- Other info: Flexible working options and a supportive, inclusive culture await you.
The predicted salary is between 30000 - 40000 £ per year.
Are you a skilled Gas Engineer looking to make a difference in your community? Join LiveWest, the largest housing association in the South West, and help us provide high-quality homes and services to our customers. As a Gas Engineer, you will play a crucial role in maintaining and improving our properties, ensuring they meet our high standards and customer expectations. This is a mobile role, working predominately in the Barnstaple area. You will ideally be based within a 30 minute commute of this patch.
Key Responsibilities
- Fault Diagnosis and Repair: Diagnose and repair domestic heating systems, including fault‑finding, installation, and annual servicing.
- Quality Workmanship: Ensure all work is completed to the highest standard, complying with building regulations and safety requirements.
- Customer Service: Demonstrate a positive and professional approach to our customers, ensuring the highest standard of customer service and satisfaction.
- Maintenance and Testing: Perform periodic testing and installation work, ensuring compliance with current best practices and guidelines.
- Health and Safety: Adhere to health and safety procedures, ensuring a safe working environment for yourself and others.
- On‑Call Participation: Take part in an out‑of‑hours on‑call structure and attend meetings and training as required.
Why Join LiveWest
- Make a Difference: Contribute to the well‑being of our customers by ensuring their homes are safe and well‑maintained.
- Professional Development: Access ongoing training and development opportunities to enhance your skills and advance your career.
- Collaborative Culture: Work with a dedicated and passionate team committed to delivering high‑quality services.
This role is being offered on a full‑time permanent basis working 40 hours per week. For further information about this role, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.
Skills
- Post‑Qualification Experience: Proven experience in the gas industry, with a strong understanding of responsive maintenance.
- Technical Skills: Proficiency in diagnosing boiler faults, performing annual servicing, and carrying out installation work.
- Customer Focus: Experience working in customers' homes, demonstrating a professional and positive approach.
- Health and Safety Awareness: Knowledge of health and safety procedures to ensure a safe working environment.
- IT Skills: Proficient in the use and application of mobile technology.
- Driving Licence: A full, valid UK driving licence is essential.
- Technical Knowledge: Familiarity with LPG and Oil systems is desirable.
Qualifications Required
- CCN1 (Domestic Core Element).
- CENWAT1 (Domestic Gas Central Heating Boilers and Water Heaters).
- Desirable: CKR1 (Cookers) – Required to complete within a reasonable timeframe after successfully passing the probation period.
- Desirable: HTR1 (Heaters) – Required to complete within a reasonable timeframe after successfully passing the probation period.
- Desirable: LPG (Bottled Gas)
- Desirable: Part L (Energy Efficiency Qualification)
- Desirable: Part G (Hot Water Safety and Efficiency)
- Desirable: Water Regs WRAS
- Desirable: Unvented Hot Water
- Desirable: OFTEC (Oil Qualification)
- Desirable: OFTEC or equivalent (Solid Fuel Qualification)
Our Reward & Benefits
- Company Van: Includes a fuel card for work‑related travel.
- Full Kit: Uniform and PPE supplied for your safety and convenience.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
About Us
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do – from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion At LiveWest
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
Gas Engineer in Barnstaple employer: LiveWest
Contact Detail:
LiveWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer in Barnstaple
✨Tip Number 1
Network like a pro! Reach out to fellow Gas Engineers or industry contacts on LinkedIn. A friendly chat can lead to job leads or insider info about openings at LiveWest.
✨Tip Number 2
Show off your skills! If you have a portfolio of past projects or testimonials from satisfied customers, bring them along to interviews. It’s a great way to demonstrate your quality workmanship.
✨Tip Number 3
Prepare for the interview by brushing up on common questions related to fault diagnosis and customer service. We want to see how you handle real-life scenarios, so think of examples that showcase your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our awesome benefits.
We think you need these skills to ace Gas Engineer in Barnstaple
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Gas Engineer role. We want to see how you can make a difference in our community!
Show Off Your Customer Service Skills: Since customer satisfaction is key for us, don’t forget to include examples of how you've provided excellent service in previous roles. A positive approach goes a long way!
Highlight Your Technical Expertise: Be sure to mention your qualifications and any relevant experience in diagnosing and repairing heating systems. We’re looking for someone who knows their stuff and can ensure our properties meet high standards.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with LiveWest!
How to prepare for a job interview at LiveWest
✨Know Your Stuff
Brush up on your technical knowledge, especially around fault diagnosis and repair of domestic heating systems. Be ready to discuss specific examples from your experience that showcase your skills in diagnosing boiler faults and performing annual servicing.
✨Customer Service is Key
Since this role involves working in customers' homes, prepare to demonstrate your customer service skills. Think of instances where you went above and beyond for a customer, and be ready to share how you handle challenging situations with a positive and professional approach.
✨Safety First
Familiarise yourself with health and safety procedures relevant to the gas industry. Be prepared to discuss how you ensure a safe working environment for yourself and others, as this is crucial for the role.
✨Be Ready for Flexibility
This role offers flexibility, so think about how you can adapt to different situations, including on-call participation. Be ready to discuss your availability and willingness to work outside standard hours if needed.