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- Tasks: Schedule and coordinate repairs while delivering top-notch customer service.
- Company: Community-focused housing provider with a strong commitment to service.
- Benefits: Generous annual leave, pension contributions, health benefits, and learning opportunities.
- Why this job: Join a team that makes a real difference in the community.
- Qualifications: Experience in customer repair roles and strong data analysis skills.
- Other info: Fast-paced office environment with opportunities for personal growth.
The predicted salary is between 30000 - 40000 £ per year.
A community-focused housing provider is seeking a dedicated Planner to join their Exeter team. The Planner will be crucial in scheduling and coordinating repairs to ensure excellent customer service.
Candidates should have experience in customer repair roles, data analysis skills, and the ability to work under pressure.
This is a full-time office role with generous annual leave, pension contributions, health benefits, and continuous learning opportunities.
Repair Scheduling & Customer Care Planner in Exeter employer: LiveWest Homes Ltd
Contact Detail:
LiveWest Homes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair Scheduling & Customer Care Planner in Exeter
✨Tip Number 1
Get to know the company! Research their values and community focus. When you chat with them, drop in some insights about their projects or initiatives. It shows you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your customer service scenarios. Think about how you'd handle tricky repair scheduling situations. We all know that being calm under pressure is key, so have a few examples ready to share during your interview.
✨Tip Number 3
Show off your data analysis skills! Be prepared to discuss how you've used data in past roles to improve processes or customer satisfaction. Numbers can speak volumes, and we want to see how you can bring that to the table.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Repair Scheduling & Customer Care Planner in Exeter
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight your experience in customer repair roles. We want to see how you've gone above and beyond to ensure customer satisfaction in your previous positions.
Data Analysis is Key: Since the role involves scheduling and coordinating repairs, demonstrate your data analysis skills. Share examples of how you've used data to improve processes or solve problems in past jobs.
Stay Calm Under Pressure: Working under pressure is part of the job, so give us a glimpse of how you handle stressful situations. Share a story where you successfully managed a tight deadline or a challenging customer request.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at LiveWest Homes Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the community-focused housing provider. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Care Experience
Be ready to discuss specific examples from your previous roles where you excelled in customer care and repair scheduling. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how your contributions made a difference.
✨Demonstrate Your Data Analysis Skills
Since the role requires data analysis, prepare to talk about your experience with data management tools or software. Bring examples of how you've used data to improve processes or customer satisfaction in past positions.
✨Stay Calm Under Pressure
The job involves working under pressure, so be prepared to discuss how you handle stressful situations. Share strategies you use to stay organised and focused, especially when juggling multiple tasks or tight deadlines.