At a Glance
- Tasks: Deliver high-quality repairs and maintenance across various sites with a focus on customer satisfaction.
- Company: Join LiveWest, a values-driven organisation dedicated to community impact.
- Benefits: Enjoy generous annual leave, health perks, and ongoing training for personal growth.
- Other info: Work in a supportive environment with excellent career development opportunities.
- Why this job: Make a real difference in communities while enjoying a varied and mobile role.
- Qualifications: Apprenticeship in a core trade and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Are you a hands‑on professional with a passion for delivering high‑quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at LiveWest as a Multi Skilled Technician. You’ll play a key role in ensuring our homes are safe, well‑maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve. You will have a core trade in carpentry and be based within 30 minutes of Penzance.
Key Responsibilities
- Deliver high‑quality fault fixing and maintenance services across multiple sites.
- Diagnose and repair basic building faults in line with best practices and service standards.
- Ensure compliance with all Health and Safety policies, including fleet safety.
- Provide excellent customer service and act as a LiveWest ambassador in customers’ homes.
- Work towards achieving first‑time fixes to enhance customer satisfaction.
- Use mobile technology to manage job orders and updates efficiently.
- Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
- Support the delivery of responsive repairs and maintenance across LiveWest properties.
Why Should I Apply?
- Be part of a supportive, values‑driven organisation committed to customer care and community impact.
- Enjoy a varied and mobile role with autonomy and responsibility.
- Access ongoing training and development to grow your skills.
- Work in a collaborative environment where your contribution is valued.
- Benefit from a strong safety culture and a team that delivers together.
This role is being offered on a full time permanent basis working 40 hours per week. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.
About the Candidate
To be successful in your application for the role of Multi Skilled Technician, you will have the essential skills and experience for a level 1 role and the following role specific skills and experience:
- A recognised apprenticeship or qualification in a core trade.
- Post‑qualification experience and the ability to diagnose and repair basic building faults.
- Proficiency in using mobile devices for job management.
- A good understanding of Health and Safety procedures.
- A customer‑focused mindset with strong communication and organisational skills.
- A full, UK, manual driving licence.
Desirable:
- Experience working in customers’ homes and knowledge of responsive maintenance.
- Asbestos HSG210 awareness and experience with unvented systems.
Eligibility
Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without a CoS.
Benefits
- Company Van: Includes a fuel card for work‑related travel.
- Full Kit: Uniform and PPE supplied for your safety and convenience.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro rated for part‑time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
Multi Skilled Technician in Cornwall employer: LiveWest Homes Ltd
At LiveWest, we pride ourselves on being a supportive and values-driven organisation that prioritises customer care and community impact. As a Multi Skilled Technician, you'll enjoy a varied and mobile role with autonomy, backed by ongoing training and development opportunities to enhance your skills. With a strong safety culture and a collaborative work environment, you will be part of a team that truly values your contributions while making a real difference in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Technician in Cornwall
✨Tip Number 1
Get your hands dirty! When you’re out there, show off your skills in carpentry and other trades. Talk about your past experiences fixing things and how you’ve made a difference in previous roles.
✨Tip Number 2
Be the customer service champ! Remember, you’re not just fixing homes; you’re representing LiveWest. Keep that friendly attitude and communicate clearly with customers to leave them smiling.
✨Tip Number 3
Use your mobile tech savvy! Make sure you’re comfortable with managing job orders on your device. It’ll help you stay organised and efficient, which is key for those first-time fixes.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you’re keen and ready to join our awesome team at LiveWest.
We think you need these skills to ace Multi Skilled Technician in Cornwall
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your core trade skills, especially in carpentry, as well as any other trades you’re comfortable with. We want to see how your hands-on experience can make a difference in our communities!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Multi Skilled Technician role. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Be Customer-Focused:Since customer service is key in this role, share examples of how you've provided excellent service in the past. We want to know how you’ve made a positive impact on customers’ lives!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at LiveWest Homes Ltd
✨Know Your Core Trade
Make sure you brush up on your carpentry skills, as this is your core trade. Be ready to discuss specific techniques and past experiences where you've successfully completed repairs or maintenance tasks. This will show your hands-on expertise and commitment to quality work.
✨Demonstrate Customer Focus
Since you'll be working in customers' homes, it's crucial to highlight your customer service skills. Prepare examples of how you've effectively communicated with clients and resolved their issues. This will demonstrate that you understand the importance of being a LiveWest ambassador.
✨Familiarise Yourself with Health and Safety
Health and safety compliance is key in this role. Brush up on relevant policies and be prepared to discuss how you've implemented safety measures in previous jobs. Showing that you prioritise safety will give interviewers confidence in your ability to work responsibly.
✨Showcase Your Tech Savvy
As you'll be using mobile technology for job management, make sure you're comfortable discussing any relevant apps or tools you've used. Highlight your ability to adapt to new technologies quickly, as this will be essential for managing job orders efficiently.
