Mental Health Support Worker in Bodmin

Are you looking for a role where you can make a real and lasting difference to people’s lives? Our Mental Health and Complex Support team in Cornwall is growing, and we’re looking for a warm, motivated Mental Health Support Worker to join us on a part‑time basis, working across the Bodmin area. In this role, you’ll support customers with severe and enduring mental health needs to live well, stay well, and feel included in their communities. You’ll take a personalised and proactive approach, helping people build confidence, develop independence, and achieve the things that matter to them. No two days are the same, and you’ll be part of a positive, supportive team that truly cares.

Key Responsibilities:

• Provide tailored 1:1 support based on each customer’s Personal Support Plan.
• Support customers with areas such as mental health, tenancy management, budgeting, benefits, education, training, and volunteering.
• Help people access local services and feel engaged and included in their communities.
• Work closely with partner agencies, including Mental Health Teams and Adult Social Care, to ensure support is safe, effective, and responsive.
• Complete and review Support Plans and Risk Assessments, keeping records up‑to‑date.
• Support customers with health needs, addiction issues and link in with professionals when needed.
• Manage your own caseload, ensuring support is consistent, person‑centred and well‑coordinated.

Essential skills, knowledge and experience:

• Experience supporting people with complex or challenging needs (professional or voluntary).
• Strong communication and relationship‑building skills.
• Ability to work independently and manage your own workload.
• Confidence working with partner agencies and other professionals.
• Resilience, empathy, and a genuine passion for helping others.
• Good organisational skills with attention to detail.
• Ability to maintain accurate records and complete support documentation.
• A full UK driving licence and access to a suitable vehicle for work.

Desirable skills, knowledge and experience:

• Experience in mental health support.
• Knowledge of local services, benefits, tenancy support or community resources.
• Understanding of safeguarding and risk management processes.
• Relevant training or qualifications in support work, social care, or mental health (or willingness to work towards these).

This is a part time role working 22.2 hours per week – working pattern is Monday, Thursday and Friday. This is a mobile role based in the field in the Bodmin area.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check.

Our Reward and Benefits:

• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.