Deal Manager in London

Working hours: This role is available on a part-time, job-share or full-time basis. Location: London, Hybrid. Closing date for applications: 3rd June 2026.

The opportunity: We’re looking for a highly skilled and motivated Deal Manager to join our team. In this role, you’ll work closely with Sales, Underwriting, Operations, and Governance teams to shape tender responses and secure new business. You’ll lead the delivery of complex opportunities, partnering with brokers to refine propositions and enhance performance across new and existing arrangements.

You’ll also manage our existing portfolio, driving underwriting and performance reviews while maintaining strong broker relationships. Success in this role means meeting key KPIs—such as run rates, CCRs, and renewal retention—while delivering exceptional outcomes for internal and external stakeholders. If you thrive on variety, complexity, and making an impact, this role is for you.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Key responsibilities:

• Tender responses: Lead the development of formal and informal tender submissions in collaboration with Sales, Underwriting, and Governance teams.
• Deal Implementation: Assess and implement complex opportunities, ensuring alignment with underwriting appetite and authority sign-off.
• Due diligence: Coordinate underwriting and due diligence across all lines of business and partners.
• Performance management: Monitor and report on deal performance, implementing corrective actions where needed.
• Pipeline development: Support Sales in maintaining a robust portfolio and pipeline within Salesforce.
• Retention: Drive retention through regular performance reviews and remedial actions.
• Expert support: Provide guidance to partners, ensuring compliance and business objectives are met.
• Governance & best practice: Conduct audits and share best practices to improve deal delivery.

Key relationships:

• Internal: Engage with stakeholders across all segments and sectors of the UK business, including Retail and CI Senior Leadership teams, Heads of Regions, Line of Business Heads, Strategic Account Managers, Senior Broker Relationship Managers, TAMs, and others.
• External: Build strong relationships with brokers and network partners through face-to-face meetings, webinars, and team sessions, delivering exceptional customer service during onboarding and beyond.

Your skills and experience:

• Working towards CII qualifications and willing to gain underwriting authority.
• Strong understanding of underwriting and sales principles.
• Ability to interpret and communicate underwriting strategy across UKGI.
• Highly numerate with strong analytical and organisational skills.
• Excellent communication, presentation, and stakeholder management abilities.

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits.

You can find out more about our wide range of employee benefits on our website.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together, we’re creating a brighter future for our customers, our people and our planet. With over 65,000 employees, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you’re interested in working in a dynamic and challenging environment where your creativity, ideas and contributions are recognised and rewarded, Zurich could be just the place for you. Be part of something great.

Our culture:

At Zurich, our strength comes from the diverse experiences, perspectives and talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valued, heard and respected.

Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups), with groups focused on areas such as social mobility and cultural awareness. We’re proud to have received numerous industry awards recognising our diversity and inclusion policies and initiatives.

We’ve created an environment that places real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support, alongside opportunities to learn, grow and develop the skills needed for the future.

We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm, Zurich Community Trust, is one of the longest‑established corporate trusts in the UK. Together, we’ve supported causes across the UK through grants and volunteering, contributing over £100 million in funding and volunteered time.

Your application:

We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic. As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to recruitment@uk.zurich.com.

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.