Alpha Living is seeking a Customer Experience Manager at Alpha Hub, Wirral, to turn tenant feedback into improved services and outcomes. You will lead engagement, customer insight, complaints handling and safeguarding across the organisation.
Reporting to the Director of Operations, you will shape the tenant voice, develop forums and ensure accessible engagement. A CIH Level 4 in Housing and a DBS check are required, with mobility as needed.
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Tenant Experience & Engagement Lead in Upton employer: Livevacancies
At Livevacancies, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. As a Master Production Scheduler & Controller, you will benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to safety and process improvement. Located in a vibrant area, our company offers a dynamic environment where your contributions directly impact our success and growth.