Inntel has grown from a small family business to become the UK’s largest independent meetings and travel management company. We’ve been selecting venues, managing events and arranging business travel and accommodation for our clients for over 40 years. But our culture has remained the same. We are a people-first company that prioritises the wellbeing of our teams above everything else.
Company benefits
- Employer paid Health Cash Plan
- Generous annual leave allowance, increasing with length of service
- Extra time off to volunteer
- Lifestyle savings through our partner Vivup
- Salary sacrifice schemes
- Interest-free loans
- Professional training and development through the Skills Council and apprenticeship programme
- Employee assistance programme
- Mental health training for all employees
- Reward and recognition schemes
- Menopause policy in place
The main objective of this role is to deliver an innovative and efficient venue finding service for conferences, meetings and events that exceeds client’s expectations every time. Strive to ‘get it right the first time’ for the client and achieve the best commercial result for Inntel on every booking.
What we are looking for
- An energetic, positive and enthusiastic approach
- A quick learner with exceptional eye for detail
- Able to follow set processes but also to use own initiative
- An independent worker with a desire to find solutions for our clients
- Commercial awareness and negotiation skills
- Excellent telephone manner
Must Haves
- Industry working knowledge and experience – eg. agency background in and/or venue conference office/reservations/venue reception experience
- Good understanding of MS Office and excel
- A strong team player
- Confident/friendly personality which is portrayed on the telephone and face to face
- Outstanding customer service skills and a genuine interest in achieving the best result for the customer
We are an Equal Opportunities Employer and believe in hiring the best person for the job whoever they are, helping them thrive in their role and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please let us know.
We look forward to hearing from you!
27,040 per annum
Hours
40
Vivup - Lifestyle SavingsSalary Sacrifice Schemes (Bike, Car, Home & Electronics)Employer paid Health Cash PlanGenerous Holiday AllowanceReward and Recognition ProgrammeEmployee Assistance ProgrammeMental Health Awareness TrainingSocial EventsAccess to fully funded personal and professional development programmes
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