People Advisor - 2 year contract in Liverpool

We're looking for a People Advisor to join our People Services team on a 2 yearfixed-term contract, supporting managers and colleagues across the organisation. This is an excellent opportunity for someone with experience of managing people-related casework and providing advice and guidance in a professional environment.

Joining a busy and supportive team, you'll have the opportunity to build on your existing knowledge and experience while making a positive impact on the colleague experience. You'll work collaboratively with managers and stakeholders across the business, helping to create a fair, consistent and supportive working environment where colleagues can thrive.

Working pattern:

This role operates on a hybrid working pattern which consists of 3 office working days and 2 days working from home. Office days can be based out of our Liverpool, Warrington or St Helens offices.

What you’ll be doing:

• Managing a varied caseload of employee relations matters, providing expert advice to managers and colleagues
• Supporting performance management processes, including capability, development plans and use of data and systems
• Lead on attendance management, including absence monitoring, return-to-work meetings and long-term cases
• Providing clear guidance on policies and procedures, ensuring compliance with employment legislation and best practice
• Build strong relationships with managers, acting as a trusted point of contact for people-related advice and support
• Working collaboratively with Housing, Assets and Corporate teams to deliver a consistent HR service
• Supporting recruitment, retention, talent development and apprenticeship programmes across the organisation
• Contributing to People Strategy delivery, corporate initiatives and transformation projects
• Assisting in identifying learning needs and sourcing appropriate training solutions
• Maintaining accurate, confidential records, ensuring data integrity and audit compliance
• Working in partnership with trade unions to foster positive and productive relationships
• Promoting value for money through efficient processes and effective use of systems
• Ensure all activity aligned with health & safety, equality and safeguarding requirements

What we’re looking for:

• Experience working in a HR or People advisory role, providing advice and guidance on employee relations and people-related matters, with a good understanding of employment legislation and people management best practice.
• Strong casework management skills, with experience managing a varied employee relations caseload, including attendance, conduct, performance, capability and other people-related matters.
• The ability to assess situations, gather information, make balanced recommendations and progress cases through to resolution in line with policies and procedures.
• Strong communication, influencing and interpersonal skills, with the ability to build effective relationships, handle sensitive conversations and achieve positive outcomes.
• Excellent organisational skills, with the ability to manage competing priorities, work autonomously and maintain attention to detail.
• Confidence in using a range of IT systems to maintain accurate records, produce reports and support decision-making.
• A proactive, resilient and customer-focused approach, with a commitment to delivering a high-quality service and continuous improvement.

Interview Process:

• Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge, and skills required for the role, as well as a scenario based assessment. Interviews will take place at our Liverpool City Centre Office on the 24th and 25th September 2026.

Additional Information:

• Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
• Right to work verification
• Qualification certificate check (where applicable)
• DBS check (if required for the role)
• Completion of all new starter documentation including signed terms and conditions

Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.

£36,651 (pending pay award)

Hours

37

• Generous Annual Leave: Begin with 25 days plus bank holidays, increasing by one day each year up to 30 days after five years.
• Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility: Take advantage of our holiday purchase scheme and Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
• Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
• Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
• Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.