About Us
At HR Download, we build workplaces where people thrive and businesses grow.
We work with a wide range of clients, delivering practical, commercially focused HR support. Our environment is fast-paced, varied, and people-focused — this is not a traditional in-house HR role.
The Role
You’ll support a portfolio of clients, delivering high-quality HR advice and leading employee relations casework end-to-end.
This includes onboarding new clients, advising managers through complex situations, and ensuring consistent, professional service delivery. You’ll need to manage your time effectively across multiple clients and balance client needs with commercial priorities.
Key Responsibilities
- Manage a portfolio of clients, delivering day-to-day HR support
- Lead ER casework (disciplinary, grievance, absence, performance)
- Advise managers with clear, practical and commercially sound guidance
- Support onboarding of new clients
- Maintain accurate documentation and case tracking
- Support business development activity and client relationships
What We’re Looking For
- Proven experience managing employee relations cases independently
- Experience in a client-facing or fast-paced HR environment
- Strong UK employment law knowledge
- Ability to manage multiple priorities and clients
You’ll thrive if you:
- Can challenge constructively and hold boundaries
- Are organised, proactive and accountable
Not the right fit if you:
- Prefer a single in-house HR role
- Are not confident managing ER casework independently
- Prefer routine over variety
How We Work (HEROIC)
We value: Health, Equity, Responsibility, Optimism, Innovation and Courage.
In practice, this means handling complex people issues, challenging clients when needed, and delivering thoughtful, commercially sound HR.
What We Offer
- 25 days holiday + TOIL + flexible working
- Birthday off (pro-rata)
- Life & health insurance (after 1 year)
- Office + client site travel (UK travel, occasional overnight stays)
Hours
32
Values led organisation with a real focus on development 32 hours per week Hourly equivalent: £19.23 – £25.00/hr £32,000 - £41,600 pa £40,000 – £52,000 pa FTE 40hrs Working across at our Holmes Chapel Office and visits to our client sites, UK travel (overnight stays approx. once per month) 25 days holiday + TOIL + flexible working 1 day off for your birthday (pro-rata if part-time) In the January following your 1-year anniversary entry into Life insurance scheme Health insurance scheme
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