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- Tasks: Monitor sportsbook quality and support customer queries in a dynamic environment.
- Company: Leading sports and gaming company in the UK with a vibrant culture.
- Benefits: Hybrid working, private healthcare, and performance bonuses.
- Why this job: Combine your passion for sports with a rewarding career in gaming.
- Qualifications: Interest in sports, strong Microsoft skills, and excellent organisational abilities.
- Other info: Join a team that values innovation and offers great career growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading sports and gaming company in the UK is seeking a professional to join their Service Operations team, responsible for monitoring sportsbook quality and providing second line support for customer queries.
Candidates should have:
- an interest in sports and betting
- a strong understanding of Microsoft tools
- good organizational skills
This position offers hybrid working options and benefits like private healthcare and performance bonuses.
Sportsbook Operations & Quality Lead in Stoke-on-Trent employer: LiveScore Group
Contact Detail:
LiveScore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sportsbook Operations & Quality Lead in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to folks in the sports and gaming industry on LinkedIn. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show your passion for sports and betting during interviews. Share your favourite teams or recent games you've followed. It’s all about connecting with the company culture and showing you’re genuinely interested!
✨Tip Number 3
Brush up on your Microsoft tools skills. Whether it’s Excel for data analysis or PowerPoint for presentations, being sharp on these can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sportsbook Operations & Quality Lead in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports and betting shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the industry and can bring that enthusiasm to our team.
Highlight Your Organisational Skills: Make sure to showcase your organisational skills in your application. We need someone who can juggle multiple tasks and keep everything running smoothly, so give us examples of how you've done this in the past.
Be Proficient with Microsoft Tools: Since we rely heavily on Microsoft tools, it’s crucial to mention your experience with them. Whether it's Excel, Word, or PowerPoint, let us know how you’ve used these tools effectively in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at LiveScore Group
✨Know Your Sports Inside Out
Make sure you brush up on your sports knowledge before the interview. Familiarise yourself with current events, popular betting markets, and any recent changes in regulations. This will show your genuine interest in the industry and help you engage in meaningful conversations.
✨Master Microsoft Tools
Since the role requires a strong understanding of Microsoft tools, take some time to practice using Excel, PowerPoint, and Word. Be ready to discuss how you've used these tools in previous roles, especially in relation to data analysis or reporting, as this will demonstrate your organisational skills.
✨Prepare for Customer Queries
Think about common customer queries related to sportsbooks and how you would handle them. Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. This will highlight your problem-solving skills and ability to provide second line support.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage your time and tasks effectively, especially in a hybrid working environment. Share specific strategies or tools you use to stay organised, as this will reassure the interviewers that you can handle the demands of the role.
