At a Glance
- Tasks: Assist customers via Live Chat, Email, and Phone while providing top-notch service.
- Company: Join the award-winning LiveScore Group in a supportive environment.
- Benefits: Enjoy a performance bonus, private healthcare, and subsidised gym memberships.
- Other info: Extensive training provided and great career growth potential.
- Why this job: Flexible evening hours with opportunities for hybrid working after probation.
- Qualifications: Motivated individuals with a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
LiveScore Group is seeking motivated Customer Support Advisors in Stoke-on-Trent to assist customers via Live Chat, Email, and Phone. The ideal candidate will provide high-quality service while working flexible evening hours. Extensive training is provided, and there are opportunities for hybrid working after the probation period.
Attractive perks include:
- Performance bonus
- Private healthcare
- Subsidised gym memberships
- Enhanced family leave
This position offers a chance to grow within an award-winning team excited to support your development.
Evening Customer Support Advisor — Hybrid Role + Bonus in Stoke-on-Trent employer: LiveScore Group
LiveScore Group is an exceptional employer that prioritises employee well-being and development, offering a dynamic work culture in Stoke-on-Trent. With extensive training, flexible hybrid working options, and attractive benefits such as performance bonuses and private healthcare, employees are empowered to thrive both personally and professionally within an award-winning team.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Customer Support Advisor — Hybrid Role + Bonus in Stoke-on-Trent
✨Tip Number 1
Make sure to research LiveScore Group and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be assisting customers via Live Chat, Email, and Phone, being clear and friendly is key. Try role-playing with a friend to get comfortable with different scenarios.
✨Tip Number 3
Don’t underestimate the power of networking. Connect with current or former employees on LinkedIn to gain insights about the company culture and what it’s like to work there. They might even give you tips for your interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Evening Customer Support Advisor — Hybrid Role + Bonus in Stoke-on-Trent
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer support shine through! We want to see that you're excited about helping customers and being part of our team.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience. We love seeing how your skills match what we're looking for in an Evening Customer Support Advisor!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at LiveScore Group
✨Know the Company Inside Out
Before your interview, take some time to research LiveScore Group. Understand their services, values, and what sets them apart in the customer support industry. This knowledge will help you tailor your answers and show genuine interest.
✨Showcase Your Communication Skills
As a Customer Support Advisor, communication is key. Prepare examples of how you've effectively resolved customer issues in the past. Practise articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Emphasise Flexibility and Adaptability
Since this role involves flexible evening hours, highlight your ability to adapt to changing schedules. Share experiences where you've successfully managed your time or adjusted to new situations, demonstrating that you're ready for the hybrid working model.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and performance bonuses. This shows that you're not only interested in the role but also in how you can grow within the company.
