At a Glance
- Tasks: Support HR operations, streamline processes, and enhance employee experiences at LiveScore Group.
- Company: Join a dynamic team at LiveScore Group in vibrant Soho, London.
- Benefits: Enjoy competitive salary, private healthcare, gym membership, and generous family leave.
- Other info: Hybrid working model with a fun office culture and regular socials.
- Why this job: Make a real impact on employee experiences while growing your HR expertise.
- Qualifications: Experience with HR systems, strong communication skills, and a customer-centric mindset.
The predicted salary is between 33000 - 35000 £ per year.
- Soho, London
- Hybrid working: 3 days in the office Tues – Thursday
The Role
Are you a natural problem-solver with a passion for creating exceptional employee experiences?
This isn't just about ticking boxes; it's an opportunity to dive deep into HR operations, identify smarter ways of working, and directly influence the positive experience of every Live Score Group employee.
You'll tackle diverse challenges from streamlining global processes to championing data integrity, all while growing your expertise in a fast-paced, innovative environment.
Reporting to our Head of People Partnering, the People Operations Assistant plays a vital role at the heart of Live Score Group, ensuring every HR interaction, from welcoming new hires to resolving day-to-day queries, is seamless, positive, and efficient.
This is your chance to provide essential support across our People team, streamline crucial HR processes, and champion data integrity, directly contributing to our strategic goals and fostering a thriving workplace culture.
Key Responsibilities
- Be the first point of contact for HR queries, skillfully triaging and resolving routine tickets.
- Transform employee query trends into dynamic, helpful self‑service knowledge guides.
- Administer all routine employee changes, updating Success Factors and drafting essential documents such as employment contracts and offer letters.
- Manage all employee‑related reference requests, ensuring accuracy and compliance.
- Maintain impeccable employee files and records, safeguarding data integrity and compliance.
- Collaborate with People Partners and Payroll to ensure precise information for timely processing.
- Support HRIS changes and configuration in Success Factors, contributing to continuous people system updates.
- Expertly administer key processes across the entire employee lifecycle, from seamless onboarding to smooth offboarding.
- Champion HR administrative compliance with company policies, legal requirements (including GDPR), and data protection.
Skills, Knowledge and Experience
- Proven experience with HR Information Systems (Success Factors) and HR ticketing systems (Jira).
- A keen understanding of data privacy (GDPR) and a commitment to continuous learning.
- Proficiency in MS Office or Google Workspace for creating and managing documents with precision.
- Exceptional written and verbal communication skills, conveying information concisely.
- Ability to juggle multiple priorities and thrive in a fast‑paced environment.
- An eagle eye for detail, ensuring flawless accuracy in all administrative tasks.
- A truly customer‑centric mindset, dedicated to delivering a five‑star service.
- A steady hand and unshakeable integrity when handling sensitive information.
- A proactive, investigative mindset that spots opportunities for improvement and solves problems.
- A genuine eagerness to embrace and master new HR technologies and platforms.
- What we can offer
- Company Performance Bonus
- Private Healthcare Scheme + Employee Enhanced Assistance
- Enhanced Family Leave – Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay
- Subsidised Gym Membership
- Annual Travel Card Loan & Ride to Work Scheme
- Life Assurance (x3 salary)
- Contributory Pension Plan
- Virgin Family: Giving you access to exclusive Virgin offers and experiences
- Thursday drinks in the office and regular socials
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Assistant in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at LiveScore Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at LiveScore Group.
We think you need these skills to ace People Operations Assistant in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at LiveScore Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to LiveScore Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at LiveScore Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to LiveScore Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at LiveScore Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with LiveScore Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at LiveScore Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact LiveScore Group and how you would contribute to adapting HR strategies.
