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- Tasks: Assist customers via Live Chat, Email & Phone while delivering top-notch service.
- Company: Join the award-winning support team at LiveScore Group, a leading UK operator.
- Benefits: Enjoy flexible working hours, private healthcare, and performance bonuses.
- Why this job: Be part of a dynamic environment with sports on in the background 24/7!
- Qualifications: Fluent English, strong listening skills, and a passion for helping others.
- Other info: Flexible shifts available, perfect for students looking to balance work and study.
Overview
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Do you require sponsorship to work in the UK either now or in the future? *
Are you able to commit to 4 weeks training on a full-time basis? An alternative weekday evenings and weekends (34hrs per week) course can be accommodated if necessary. *
Please tell us why you are a good fit for the Customer Support Advisor role at LiveScore Group, including any new skills or experience you have achieved in the last 6 months? *
What is your current salary? *
What are your salary expectations for this role? *
Please let us know if you need any reasonable adjustments to be made in the recruitment process. If so, then please let us know the best way to contact you so we can accommodate this.
Demographic Questions
We are an Equal Opportunities employer and welcome applications from all suitably qualified persons. The I.D.E.A (Inclusion, Diversity, Equality, Awareness) Forum is The Group’s commitment to diversity and inclusion, critical to our business and fundamental to everything we do. We are Disability Confident Committed – committed to ensuring that our recruitment and selection process is inclusive and accessible.
What do you identify as? * Select…
Which of these best describes your ethnic background? * Select…
What is your age? * Select…
Do you have any long-standing illness, disability or infirmity? * Select…
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Customer Support Advisor - Part-Time employer: LiveScore Group
Contact Detail:
LiveScore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor - Part-Time
✨Tip Number 1
Get to know the company inside out! Before your interview, check out LiveScore Group's website and social media. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice your listening skills! As a Customer Support Advisor, you'll need to be all ears. Try role-playing with a friend or family member to get comfortable with responding to different customer scenarios.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your passion for customer service shines through. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Be flexible and ready to adapt! The job requires working evenings and weekends, so highlight your availability and willingness to work around a busy sporting calendar. It shows you're committed and ready to jump in!
We think you need these skills to ace Customer Support Advisor - Part-Time
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer support and sports. A friendly tone can make a big difference.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for in a Customer Support Advisor. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your ideas effectively – it’s all about making a great first impression!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at LiveScore Group
✨Know the Company
Before your interview, take some time to research LiveScore Group. Understand their values, mission, and what makes their customer support team stand out. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Customer Support Advisor, being positive and personable is key. During the interview, let your enthusiasm shine through! Share examples of how you've helped customers in the past and express your passion for providing excellent service.
✨Prepare for Common Scenarios
Think about potential customer queries or complaints you might encounter in this role. Prepare responses that demonstrate your problem-solving skills and ability to empathise with customers. Practising these scenarios can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows that you're engaged and eager to learn more about how you can contribute to the team.